Welcome to the DDD policy page.
DDD develops policies that conform to state, federal, and contractual requirements. DDD has five policy manuals, which include the Operations, Medical, Eligibility, Behavior Supports, and Provider manuals. Changes in policy are communicated to contracted DDD providers via electronic policy notifications, which are also sent to all DDD employees, Providers, Administrative Services Subcontractors, and individuals who have opted to receive notifications.
Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable accommodation based on language or disability should contact ADES’s Office of Equal Opportunity at [email protected]. Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.
Use the expandable sections below to view Policies or download the DDD Complete Set of All Policy Manuals.
The Division Operations Manual consolidates and provides ease of access to the Division’s Administrative, Claims, Financial, and Operational Policies. The manual should be referenced in conjunction with State and Federal regulations, AHCCCS Contractor’s Operations Manual (ACOM), and applicable contracts.
Download the complete Division Operations Manual.
The Division Medical Manual provides information regarding services that are covered within the Division’s program. The manual should be referenced in conjunction with State and Federal regulations, AHCCCS Medical Policy Manual (AMPM), and applicable contracts.
Download the complete Division Medical Manual.
The Division Eligibility Manual provides information regarding eligibility with the Division and the application process. The manual should be referenced in conjunction with State and Federal regulations and applicable contracts.
Download the complete Division Eligibility Manual.
Manual Chapter | Policy |
---|---|
Chapter 200 | 200 - Requirements for Division Eligibility Overview |
Chapter 200 | 200A - Residency |
Chapter 200 | 200B - Citizenship or Legal Residency |
Chapter 200 | 200C - Social Security Numbers |
Chapter 200 | 200E - Responsible Person and Application |
Chapter 200 | 200G - Diagnostic and Functional Criteria for Persons Age Six and Above |
Chapter 200 | 200H - Criteria for Children Birth to Age 6 |
Chapter 200 | 200I - Adult Applicants with Limited Documentation |
Chapter 201 | Applicants with Down Syndrome |
Chapter 400 | Eligibility Determination Process |
Chapter 600 | Re-Determination of Eligibility |
Chapter 700 | Determination of ALTCS Eligibility |
Chapter 800 | Eligibility for the Arizona Intervention Program |
Chapter 900 | Eligibility Categories |
Chapter 1000 | Responsibilities of the Member/Responsible Person |
Eligibility Manual |
The Division Behavior Supports Manual provides information regarding Behavioral Health Supports and Services. The manual should be referenced in conjunction with State and Federal regulations, Article 9, and applicable contracts.
Download the complete Division Behavior Supports Manual.
Manual Chapter | Policy |
---|---|
Chapter 100 | Definition and Applicability |
Chapter 200 | Prohibitions |
Chapter 300 | Violations |
Chapter 400 | Program Review Committee |
Chapter 500 | Individual Support Plan Team Responsibilities |
Chapter 600 | Restitution |
Chapter 700 | Behavior Modifying Medication, Monitoring Behavior Modifying Medications and Treatment Plans |
Chapter 900 | Emergency Measures and Physical Management Techniques |
Behavior Supports Manual |
The Division Provider Manual provides information to Division contractors regarding provider responsibilities and requirements. The manual should be referenced in conjunction with State and Federal regulations, AHCCCS Policy Manuals, and applicable contracts.
Download the complete Division Provider Manual.
Preface - Intended Users of the Provider Policy Manual
The Administrative Services Subcontractors (AdSS) Medical Manual provides information on the medical policies for acute services,maternal and child health, care coordination requirements, provider qualifications and responsibilities, quality management and performance improvement program, medication management, and services and settings of the AdSS. The manual should be referenced in conjunction with State and Federal regulations, AHCCCS Contractor’s Operations Manual (ACOM), the Division Medical Manual and applicable contracts.
Download the complete Division Administrative Services for Subcontractors (AdSS) Medical Manual
The Administrative Services Subcontractors (AdSS) Operations Manual provides information on the Administrative, Claims, Financial, and Operational responsibilities and requirements of the AdSS. The manual should be referenced in conjunction with State and Federal regulations, AHCCCS Contractor’s Operations Manual (ACOM), the Division Operations Manual, and applicable contracts.
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Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification.