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To protect taxpayer dollars from criminals and ensure Arizonans in need can access benefits in a timely manner, beginning this week, claimants filing initial claims for Pandemic Unemployment Assistance (PUA) will need to verify their identities using ID.me’s safe and secure online portal before they can receive PUA benefits. Learn more.

States across the nation continue to see an extraordinary number of claims filed as a result of identity theft. DES has become aware that some Arizona residents are receiving notices and benefit cards at their address with the names of individuals who do not reside at that location. This is the result of criminals attempting to obtain funds from the new federal Pandemic Unemployment Assistance (PUA) program by using randomly selected in-state addresses during the application process. More information regarding unemployment fraud can be found here. To report fraud, file a report online or call the DES Fraud Hotline at 1 (800) 251-2436.

DES Services Related to COVID-19

Arizona Early Intervention Program Policies and Procedures

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AzEIP established and maintains written policies and procedures, in alignment with federal and state regulations and Department policies. AzEIP service providing agencies and staff are required to comply with these policies and procedures and all pertinent laws, rules, and regulations.

Archived AzEIP Policies and Procedures

AzEIP Billing Manual

AzEIP established and maintains billing procedures and information regarding early intervention services, tiers, and rates. AzEIP service providing agencies and staff are required to comply with the billing manual and all pertinent laws, rules, and regulations.

AzEIP TBEIS Billing Manual effective 07-01-2019 revised 07-01-2020

Archived AzEIP TBEIS Billing Manual

Central Referral Agency Guidelines

This manual outlines the guidelines that the AzEIP Central Referral Agency shall follow.

AzEIP Central Referral Agency Guidelines effective 07-01-2020

Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification.

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Arizona Early Intervention Program Policies and Procedures

AzEIP Billing Manual