Client Advocates and Ombudsman
| Division or Program | Services | Advocate Information | Contact Information |
|---|---|---|---|
| Family Assistance Administration (FAA) |
|
Benefits and Medical Eligibility Liaison Team | (602) 542-8201 Toll Free: (833)677-7650 [email protected] |
| Family Assistance Administration (FAA) |
|
Interview and Eligibility | (855) 432-7587 [email protected] |
| Division Of Aging and Adult Services (DAAS) |
|
Misty Kaufman | (602) 619-7093 |
| Division Of Aging and Adult Services (DAAS) | Arizona State Long-Term Care Ombudsman Program (For concerns or complaints related to long-term care facilities, including assisted living facilities, adult foster care homes and skilled nursing facilities, statewide.) |
Lisa Pollock | (602) 542-6454 [email protected] |
| Child and Community Services Division(CCSD) |
|
[email protected] Karen Curry |
|
| Child Support Services | Child Support Services | Ivette - Executive Correspondence Unit Office Hours: M-F 8:30 AM-5:00 PM (remote) |
(602) 771-9866 [email protected] |
| Developmental Disabilities | Developmental Disabilities | Joan McQuade | (480) 353-8538 [email protected] |
| Employment Services | Workforce
|
[email protected] | |
| Rehabilitation Services | Vocational Rehabilitation | (480) 486-6995 [email protected] |
|
| Unemployment | Unemployment | UI Tax Client Advocate | Contact AZ Unemployment Insurance Client Advocate |
Office of the Ombudsman
For assistance from the Office of the Ombudsman, please complete a Request for Assistance.
Other ways to contact Office of the Ombudsman:
Phone: 602-364-2860 or toll free at 866-362-2837
Email: [email protected]
Mailing Address: 1717 W. Jefferson Street
Mail Drop 1183
Phoenix, AZ 85007
Find DES Program and Services Contact Numbers online.