Division Policies and Rules
DDD develops policies that conform to state, federal, and contractual requirements. DDD has five policy manuals, which include the Operations, Medical, Eligibility, Behavior Supports, and Provider manuals. Changes in policy are communicated to contracted DDD providers via electronic policy notifications, which are also sent to all DDD employees, Providers, Administrative Services Subcontractors, and individuals who have opted to receive notifications.
Send an email with your contact information to [email protected] to be notified directly by email about changes to DDD policies and publications,
DDD welcomes comments and suggestions at any time. For more information regarding our policies and materials, contact DDD’s Policy Unit at (602) 542-0419 or [email protected].
Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable accommodation based on language or disability should contact ADES’s Office of Equal Opportunity at [email protected]. Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.
All Policy Manuals have been moved to a single page to enable easier transition between manuals.
Policy Manuals Library