On May 19th, 2019, the login process to the EBT customer web site/portal will change from using a Card Number and PIN to using a User ID and Password. All users will have to create a User ID and Password to access the application.
Please Note:If you are not able to complete a Federal or Military claim on line contact 602 542-5954 (during normal business hours - 8:00AM to 5:00PM MST).
The following information is required to file a new application for regular UI benefits or to file an additional UI claim (an additional claim is filed when you have a benefit year that has not yet expired, you found a job that has now ended and have become unemployed again).
Your Social Security Number.
AZ Driver's License or AZ State Issued ID (Note: you may still complete your application without these two items).
Your mailing address, city, state and ZIP code.
If you live in Arizona, know the county where you reside.
The names, addresses, and phone numbers of all your employers for the last 18 months.
The last day you worked immediately prior to filing your UI claim.
If you received severance, vacation, holiday or payment for unused sick pay: give the amount (before deductions) and the date it was paid to you.
The name and local number of your union hall, if applicable.
Alien Registration Number, if applicable.
Copy # 4 of your DD Form 214 if released from the military in the last 18 months*
SF 8 or SF 50 if employed in Federal Civilian service in the last 18 months *
If you are collecting a pension (other than Social Security), you will need the start date of the pension and the monthly benefit amount.
* Fax a copy of SF8 SF-50 or DD214 form to (602) 364-1416, (602) 253-4101 or Email a copy to [email protected]
The Initial Claims Online Application is available from 12:01 a.m. Sunday to 5 p.m. Friday each week.
Please note that this same online system is used to reopen an existing claim. Meaning: you have a benefit year that has not yet expired, you stopped filing weekly claims for reasons other than returning to work and you now wish to begin filing for weekly benefits again.
It is a felony to misrepresent or fail to disclose facts or to make false statements in order to obtain or increase benefits. If you knowingly make a false statement or withhold information in order to collect unemployment insurance benefits to which you are not entitled, the Arizona Department of Economic Security may take civil or criminal action against you. Criminal action may result in a fine and/or imprisonment. In addition, you will be required to repay the amount you received illegally as well as penalty amounts which are added to each week that was fraudulently claimed. As part of our fraud prevention efforts, the Department regularly conducts several types of audits to detect improper benefit payments. View more information about Unemployment Insurance Fraud.
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Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable accommodation based on language or disability should contact ADES’s Office of Equal Opportunity at [email protected]. Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.