General Information: (602) 771-6606
Help Desk – Contact only if assistance is needed to log into your account: (602) 542-2460. For assistance completing registration, contact your local office.
Assistance is available 8:00 a.m. to 5:00 p.m. (MST), Monday through Friday except for legal holidays.
If you have contacted UI Tax within the last 30 days, please take a moment to complete our Customer Satisfaction Survey.
The Accounting Unit can answer questions regarding the following subjects:
Phone: (602) 771-6604
Fax: (602) 532-5536
Email: [email protected]
The Collections Unit can answer questions regarding the following subjects:
Phone: (602) 771-6602
Fax: (602) 532-5539
Email: [email protected]
The Employer Registration Unit can answer questions regarding the following subjects:
The Experience Rating Unit can answer questions regarding the following subjects:
Note: The UI Tax Appeals offices do not handle UI Benefit Appeals, only AZ Employer Account determinations.
Location |
Address |
Telephone |
---|---|---|
Flagstaff |
1701 N. 4th Street |
(602) 771-6948 |
Mesa | 120 W. 1st Avenue Mesa, AZ 85210-1312 |
(602) 771-6948 |
Phoenix | 1789 W. Jefferson St MD 5881 Phoenix, AZ 85007 |
(602) 771-3713 |
Prescott Valley | 3262 Bob Dr., Suite 10 Prescott Valley, AZ 86314 |
(602) 771-3713 |
Tucson | 400 W. Congress St., Suite 450 Tucson, AZ 85701 |
(520) 209-1011 |
Learn more about Unemployment Insurance Tax Appeals or review past Appeals Board UI Tax decisions.
Please note: if you are an unemployed worker and have a complaint about your Unemployment Insurance Benefit claim or the service you received, please use our online contact form.
By mail or email - for a complaint about an Unemployment Insurance Benefit related matter or the service you received from the Unemployment Insurance Benefits Office: DES Unemployment Insurance Administration
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By mail or email – for a complaint about an Unemployment Insurance Tax related matter or the service you received from the Unemployment Insurance Tax Office: DES Unemployment Insurance Tax
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Subject | Web Link | Phone | FAX | Email |
---|---|---|
Help navigating the Arizona Unemployment Insurance Program | Employer Outreach Program Overview | [email protected] |
Layoff Notices - Rapid Response Program |
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(602) 542-3957 |
Prevailing Wage Requests | Foreign Labor Certification | [email protected] |
Shared Work | Shared Work Program Information | [email protected] |
SUTA (state unemployment tax act) Dumping Prevention | Information about SUTA Dumping | [email protected] |
Trade Adjustment Assistance | TAA/TRA Program Information | (520) 209-1032 |
Unemployment Insurance Fraud Hotline | Report Unemployment Insurance Fraud | 1 (800) 251-2436 |
Work Opportunity Tax Credit | WOTC Program | [email protected] |
Government Entity Requests for Confidential Employer/Employee Information | Data Disclosure Information and Fee Schedule | |
HELP Desk (for TWS Password and Question/Answer issues only) | Hours of operation: M-F (except for state holidays) from 8:00 a.m. to 5:00 p.m. MST. | (602) 542-2460 |