Contact Unemployment Tax - General Information
Your Federal Employer Identification Number (FEIN) and 8-digit Unemployment Insurance Account Number will be needed when contacting the Unemployment Insurance (UI) Tax program by phone.
General Information: (602) 771-6606
Help Desk – Contact only if assistance is needed to log into your online Tax and Wage system account: (602) 542-2460.
Assistance is available 8:00 a.m. to 5:00 p.m. (MST), Monday through Friday except for legal holidays.
If you have contacted UI Tax within the last 30 days, please take a moment to complete our Customer Satisfaction Survey.
- Contact the Accounting Unit for Unemployment Tax
- Contact the Collections Unit for Unemployment Tax
- Contact Employer Registration for Unemployment Tax
- Contact the Experience Rating Unit for Unemployment Tax
- Contact the Field Audit Offices for Unemployment Tax
- Contact Unemployment Insurance Tax Appeals
- Contact Unemployment Insurance Advocates
- Additional Contact Information for Unemployment Tax
Contact the Accounting Unit for Unemployment Tax
- Phone: (602) 771-6601
- Fax: (602) 532-5562
- Email: [email protected]
The Accounting Unit can answer questions regarding the following subjects:
- Electronic Payments
- Excess Wage Calculations
- FUTA Certification
- Re-Certifications
- Refunds
- Unemployment Tax Wage Report
- Filing Quarterly Reports
- Bulk Filing
- Copies of Quarterly Reports
- Adjustments to Quarterly Reports
- Add a New Employee
- Change Social Security Number
- Wage Continuation Form (UC-020)
Contact the Collections Unit for Unemployment Tax
Phone: (602) 771-6604
Fax: (602) 532-5536
Email: [email protected]
The Collections Unit can answer questions regarding the following subjects:
- Bankruptcies
- Delinquent Accounts
- Letter of Good Standing
- Levies - Sheriff/Bank/Wages
- Liens
- Past Due Amounts
- Payment Scheduling
- Copy of Statement or Collection Notice
- Title Company Inquiries
- Waiver of Penalties or Interest
- Judgments
Contact Employer Registration for Unemployment Tax
Phone: (602) 771-6602
Fax: (602) 532-5539
Email: [email protected]
The Employer Registration Unit can answer questions regarding the following subjects:
- Registration of New Employers
- 401K/Cafeteria Plans
- Report a Change to Your Business
- Changes to Existing Accounts
- Corporate Officers
- Exempt Employment
- Independent Contractors
- Joint Tax Application (JT-1)
- License a New Business
- Limited Power of Attorney (Payroll Representatives)
- Non-Profit Corporations
- Reciprocal Agreements
- Reimbursement Payment Option
- Seasonal Transient Lodging (A.R.S. Section 23-793)
- State Localization
- Successor Employer
- Who Must Pay Taxes?
Contact the Experience Rating Unit for Unemployment Tax
- Phone: (602) 771-6603
- Fax: (602) 532-5564
- Email: [email protected]
The Experience Rating Unit can answer questions regarding the following subjects:
- Benefit Charge Notices
- Estimated Wage Letters
- Limited Power of Attorney (Claim Representatives)
- Protest UI Benefit Charges
- Tax Rate Determinations
- Unemployment Insurance Benefit Wage Protests
- Unemployment Insurance Rate Transfers
- Unemployment Insurance Tax Rates
- Voluntary Payments to Lower Tax Rate
Contact the Field Audit Offices for Unemployment Tax
| Location |
Telephone |
For Mailing Purposes Only |
|---|---|---|
|
Chandler |
(602) 771-6948 |
125 E. Elliot Rd. Mail Drop 5884 Chandler, AZ 85225 |
| Phoenix | (602) 771-3713 | 1789 W. Jefferson St. Mail Drop 5881 Phoenix, AZ 85007 |
| Tucson | (520) 209-1011 | 400 W. Congress St.,Suite 450 Tucson, AZ 85701 |
Contact Unemployment Insurance Tax Appeals
Note: The UI Tax Appeals offices do not handle UI Benefit Appeals, only AZ Employer Account determinations.
- Phone: (480) 714-5282
- Fax: (602) 532-5538
Learn more about Unemployment Insurance Tax Appeals or review past Appeals Board UI Tax decisions.
Contact Unemployment Insurance Advocates
Please note: if you are an unemployed worker and have a complaint about your Unemployment Insurance Benefit claim or the service you received, please use our online contact form.
|
By mail or email - for a complaint about an Unemployment Insurance Benefit related matter or the service you received from the Unemployment Insurance Benefits Office: DES Unemployment Insurance Administration
|
By mail or email – for a complaint about an Unemployment Insurance Tax related matter or the service you received from the Unemployment Insurance Tax Office: DES Unemployment Insurance Tax
|
Additional Contact Information for Unemployment Tax
| Subject | Web Link | Phone | FAX | Email |
|---|---|---|
| Help navigating the Arizona Unemployment Insurance Program | Employer Outreach Program Overview | [email protected] |
| Layoff Notices - Rapid Response Program |
|
(602) 542-3957 |
| Prevailing Wage Requests | Foreign Labor Certification | [email protected] |
| Shared Work | Shared Work Program Information | [email protected] |
| SUTA (state unemployment tax act) Dumping Prevention | Information about SUTA Dumping | [email protected] |
| Trade Adjustment Assistance | TAA/TRA Program Information | (520) 209-1032 |
| Unemployment Insurance Fraud Hotline | Report Unemployment Insurance Fraud | 1 (800) 251-2436 |
| Work Opportunity Tax Credit | WOTC Program | [email protected] |
| Government Entity Requests for Confidential Employer/Employee Information | Data Disclosure Information and Fee Schedule | |
| HELP Desk (for TWS Password and Question/Answer issues only) | Hours of operation: M-F (except for state holidays) from 8:00 a.m. to 5:00 p.m. MST. | (602) 542-2460 |