On May 13, 2021, Governor Doug Ducey and DES announced Arizona’s Back to Work Program. DES provides a variety of workforce services and child care assistance. For more information, please visit the Arizona's Back to Work program.
Contact Unemployment Tax - General Information
Telephone (602)771-6606 for general information, frequently asked questions or to request forms.
Contact the HELP Desk at (602)542-2460 for TWS Password and Question/Answer issues.
Assistance is available from 8 a.m. to 5:00 p.m. (MST), Monday through Friday except for legal holidays.
If you have contacted the UI Tax within the last 30 days, please take a moment to complete our Customer Satisfaction Survey.
- Contact the Accounting Unit for Unemployment Tax
- Contact the Collections Unit for Unemployment Tax
- Contact Employer Registration for Unemployment Tax
- Contact the Experience Rating Unit for Unemployment Tax
- Contact the Field Audit Offices for Unemployment Tax
- Contact Unemployment Insurance Tax Appeals
- Contact Unemployment Insurance Advocates
- Additional Contact Information for Unemployment Tax
Contact the Accounting Unit for Unemployment Tax
- Phone: (602) 771-6601
- Fax: (602) 532-5562
- Email: [email protected]
The Accounting Unit can answer questions regarding the following subjects:
- Add a New Employee
- Amended Reports
- Change Social Security Number
- Electronic Payments
- Excess Wage Calculations
- FUTA Certification
- Limited Power of Attorney (Payroll Representatives)
- Refunds
- Unemployment Tax Wage Report
- Adjustments to Quarterly Reports
- Copies of Quarterly Reports
- Filing Quarterly Reports
- Re-Certifications
- Wage Continuation Form UC-020
- Wage Detail Completion
Contact the Collections Unit for Unemployment Tax
Phone: (602) 771-6604
Fax: (602) 532-5536
Email: [email protected]
The Collections Unit can answer questions regarding the following subjects:
- Bankruptcies
- Delinquent Accounts
- Judgments
- Letter of Good Standing
- Levies - Sheriff/Bank/Wages
- Liens
- Money Due
- Past Due Payments
- Payment Scheduling
- Statement of Account
- Title Company Inquiries
- Waiver of Penalties or Interest
Contact Employer Registration for Unemployment Tax
Phone: (602) 771-6602
Fax: (602) 532-5539
Email: [email protected]
The Employer Registration Unit can answer questions regarding the following subjects:
- 401K/Cafeteria Plans
- Acquisition of an Existing Business
- Address Change
- Changes to Existing Accounts
- Corporate Officers
- Exempt Employment
- Independent Contractors
- Joint Tax Application (JT-1)
- License a New Business
- New Business
- Non-Profit Corporations
- Obtain UI Tax Account Number
- Purchased a Business
- Reciprocal Agreements
- Registration of New Employers
- Reimbursement Payment Option
- Seasonal Transient Lodging (A.R.S. Section 23-793)
- State Localization
- Status Change
- Successor Employer
- Who Must Pay Taxes?
Contact the Experience Rating Unit for Unemployment Tax
- Phone: (602) 771-6603
- Fax: (602) 532-5564
- Email: [email protected]
The Experience Rating Unit can answer questions regarding the following subjects:
- Benefit Charge Notices
- Estimated Wage Letters
- Limited Power of Attorney (Claim Representatives)
- Protest UI Benefit Charges
- Tax Rate Determinations
- Unemployment Insurance Benefit Wage Protests
- Unemployment Insurance Rate Transfers
- Unemployment Insurance Tax Rates
- Voluntary Payments to Lower Tax Rate
Contact the Field Audit Offices for Unemployment Tax
| Location |
Address |
Telephone |
|---|---|---|
|
Flagstaff |
1701 N. 4th Street |
(928) 214-2577 |
| Mesa | 120 W. 1st Avenue Mesa, AZ 85210-1312 |
(602) 771-6959 |
| Phoenix | 4000 N. Central Avenue Suite 500 Phoenix, AZ 85012 |
(602) 771-3713 |
| Prescott Valley | 3262 Bob Dr., Suite 10 Prescott Valley, AZ 86314 |
(928) 759-1703 |
| Tucson | 400 W. Congress St., Suite 450 Tucson, AZ 85701 |
(520) 628-6820 |
Contact Unemployment Insurance Tax Appeals
- Phone: (602)771-6652
- Fax: (602) 532-5538
Learn more about Unemployment Insurance Tax Appeals or review past Appeals Board UI Tax decisions.
Contact Unemployment Insurance Advocates
Please note: if you are an unemployed worker and have a complaint about your Unemployment Insurance Benefit claim or the service you received, please use our online contact form.
| By Phone: (602) 542-5954 | |
|
By mail or email - for a complaint about an Unemployment Insurance Benefit related matter or the service you received from the Unemployment Insurance Benefits Office: DES Unemployment Insurance Administration
|
By mail or email – for a complaint about an Unemployment Insurance Tax related matter or the service you received from the Unemployment Insurance Tax Office: DES Unemployment Insurance Tax
|
Additional Contact Information for Unemployment Tax
| Subject | Web Link | Phone | FAX | Email |
|---|---|---|
| Help navigating the Arizona Unemployment Insurance Program | Employer Outreach Program Overview | [email protected] |
| Layoff Notices - Rapid Response Program |
|
(602) 542-3957 |
| Prevailing Wage Requests | Foreign Labor Certification | [email protected] |
| Shared Work | Shared Work Program Information | [email protected] |
| SUTA (state unemployment tax act) Dumping Prevention | Information about SUTA Dumping | (602) 771-3692 [email protected] |
| Trade Adjustment Assistance | TAA/TRA Program Information | (520) 209-1032 |
| Unemployment Insurance Fraud Hotline | Report Unemployment Insurance Fraud | 1 (800) 251-2436 |
| Work Opportunity Tax Credit | WOTC Program | [email protected] |
| Government Entity Requests for Confidential Employer/Employee Information | Data Disclosure Information and Fee Schedule | |
| HELP Desk (for TWS Password and Question/Answer issues only) | Hours of operation: M-F (except for state holidays) from 8:00 a.m. to 5:00 p.m. MST. | (602) 542-2460 |
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