General Information: (602) 771-6606
Help Desk – Contact only if assistance is needed to log into your account: (602) 542-2460. For assistance completing registration, contact your local office.
Assistance is available 8:00 a.m. to 5:00 p.m. (MST), Monday through Friday except for legal holidays.
If you have contacted UI Tax within the last 30 days, please take a moment to complete our Customer Satisfaction Survey.
The Accounting Unit can answer questions regarding the following subjects:
Phone: (602) 771-6604
Fax: (602) 532-5536
Email: [email protected]
The Collections Unit can answer questions regarding the following subjects:
Phone: (602) 771-6602
Fax: (602) 532-5539
Email: [email protected]
The Employer Registration Unit can answer questions regarding the following subjects:
The Experience Rating Unit can answer questions regarding the following subjects:
Note: The UI Tax Appeals offices do not handle UI Benefit Appeals, only AZ Employer Account determinations.
1701 N. 4th Street
|Mesa||120 W. 1st Avenue
Mesa, AZ 85210-1312
|Phoenix||1789 W. Jefferson St
Phoenix, AZ 85007
|Prescott Valley||3262 Bob Dr., Suite 10
Prescott Valley, AZ 86314
|Tucson||400 W. Congress St., Suite 450
Tucson, AZ 85701
Learn more about Unemployment Insurance Tax Appeals or review past Appeals Board UI Tax decisions.
Please note: if you are an unemployed worker and have a complaint about your Unemployment Insurance Benefit claim or the service you received, please use our online contact form.
By mail or email - for a complaint about an Unemployment Insurance Benefit related matter or the service you received from the Unemployment Insurance Benefits Office:
DES Unemployment Insurance Administration
By mail or email – for a complaint about an Unemployment Insurance Tax related matter or the service you received from the Unemployment Insurance Tax Office:
DES Unemployment Insurance Tax
|Subject||Web Link||Phone | FAX | Email|
|Help navigating the Arizona Unemployment Insurance Program||Employer Outreach Program Overview||[email protected]|
|Layoff Notices - Rapid Response Program||
|Prevailing Wage Requests||Foreign Labor Certification||[email protected]|
|Shared Work||Shared Work Program Information||[email protected]|
|SUTA (state unemployment tax act) Dumping Prevention||Information about SUTA Dumping||[email protected]|
|Trade Adjustment Assistance||TAA/TRA Program Information||(520) 209-1032|
|Unemployment Insurance Fraud Hotline||Report Unemployment Insurance Fraud||1 (800) 251-2436|
|Work Opportunity Tax Credit||WOTC Program||[email protected]|
|Government Entity Requests for Confidential Employer/Employee Information||Data Disclosure Information and Fee Schedule|
|HELP Desk (for TWS Password and Question/Answer issues only)||Hours of operation: M-F (except for state holidays) from 8:00 a.m. to 5:00 p.m. MST.||(602) 542-2460|