DES was informed by FEMA that LWA will end this week (benefit week ending September 5). DES has requested and received its weekly allocation for this last week. Starting next week, for the benefit week ending September 12, eligible claimants will receive their weekly benefit amount without LWA. Those who have not yet filed weekly claims or whose claims have yet to be processed may still be eligible for LWA. DES will continue to work with FEMA to provide retroactive LWA payments for eligible weeks between the week ending August 1 and the week ending September 5, as funding allows. Learn more: https://bit.ly/2RjJyvM
UPDATE: As part of its increased fraud detection efforts, DES closed accounts with suspicious account information and activity located out of state. The majority of claims identified are believed to be fraudulent. Whenever additional fraud detection and prevention measures are put into place, there will be a small portion of individuals eligible for benefits who may be impacted by these measures. These individuals will still be able to access benefits. Impacted cardholders who believe they are eligible for benefits should contact DES directly at [email protected]. Once a case is validated as not being fraudulent, a new card will be issued to the claimant and the funds will be reloaded.
Contact Unemployment Tax - General Information
Telephone (602)771-6606 for general information, frequently asked questions or to request forms.
Contact the HELP Desk at (602)542-2460 for TWS Password and Question/Answer issues.
Assistance is available from 8 a.m. to 5:00 p.m. (MST), Monday through Friday except for legal holidays.
If you have contacted the UI Tax within the last 30 days, please take a moment to complete our Customer Satisfaction Survey.
- Contact the Accounting Unit for Unemployment Tax
- Contact the Collections Unit for Unemployment Tax
- Contact Employer Registration for Unemployment Tax
- Contact the Experience Rating Unit for Unemployment Tax
- Contact the Field Audit Offices for Unemployment Tax
- Contact Unemployment Insurance Tax Appeals
- Contact Unemployment Insurance Advocates
- Additional Contact Information for Unemployment Tax
Contact the Accounting Unit for Unemployment Tax
- Phone: (602) 771-6601
- Fax: (602) 532-5562
- Email: [email protected]
The Accounting Unit can answer questions regarding the following subjects:
- Add a New Employee
- Amended Reports
- Change Social Security Number
- Electronic Payments
- Excess Wage Calculations
- FUTA Certification
- Limited Power of Attorney (Payroll Representatives)
- Refunds
- Unemployment Tax Wage Report
- Adjustments to Quarterly Reports
- Copies of Quarterly Reports
- Filing Quarterly Reports
- Re-Certifications
- Wage Continuation Form UC-020
- Wage Detail Completion
Contact the Collections Unit for Unemployment Tax
Phone: (602) 771-6604
Fax: (602) 532-5536
Email: [email protected]
The Collections Unit can answer questions regarding the following subjects:
- Bankruptcies
- Delinquent Accounts
- Judgments
- Letter of Good Standing
- Levies - Sheriff/Bank/Wages
- Liens
- Money Due
- Past Due Payments
- Payment Scheduling
- Statement of Account
- Title Company Inquiries
- Waiver of Penalties or Interest
Contact Employer Registration for Unemployment Tax
Phone: (602) 771-6602
Fax: (602) 532-5539
Email: [email protected]
The Employer Registration Unit can answer questions regarding the following subjects:
- 401K/Cafeteria Plans
- Acquisition of an Existing Business
- Address Change
- Changes to Existing Accounts
- Corporate Officers
- Exempt Employment
- Independent Contractors
- Joint Tax Application (JT-1)
- License a New Business
- New Business
- Non-Profit Corporations
- Obtain UI Tax Account Number
- Purchased a Business
- Reciprocal Agreements
- Registration of New Employers
- Reimbursement Payment Option
- Seasonal Transient Lodging (A.R.S. Section 23-793)
- State Localization
- Status Change
- Successor Employer
- Who Must Pay Taxes?
Contact the Experience Rating Unit for Unemployment Tax
- Phone: (602) 771-6603
- Fax: (602) 532-5564
- Email: [email protected]
The Experience Rating Unit can answer questions regarding the following subjects:
- Benefit Charge Notices
- Estimated Wage Letters
- Limited Power of Attorney (Claim Representatives)
- Protest UI Benefit Charges
- Tax Rate Determinations
- Unemployment Insurance Benefit Wage Protests
- Unemployment Insurance Rate Transfers
- Unemployment Insurance Tax Rates
- Voluntary Payments to Lower Tax Rate
Contact the Field Audit Offices for Unemployment Tax
| Location |
Address |
Telephone |
|---|---|---|
|
Flagstaff |
1701 N. 4th Street |
(928) 214-2577 |
| Mesa | 120 W. 1st Avenue Mesa, AZ 85210-1312 |
(602) 771-6959 |
|
Phoenix-One |
4000 N. Central Avenue Suite 500 Phoenix, AZ 85012 |
(602) 771-2999 |
| Phoenix-Two | 4000 N. Central Avenue Suite 500 Phoenix, AZ 85012 |
(602) 771-3713 |
| Prescott Valley | 3262 Bob Dr., Suite 10 Prescott Valley, AZ 86314 |
(928) 759-1703 |
| Tucson | 400 W. Congress St., Suite 450 Tucson, AZ 85701 |
(520) 628-6820 |
Contact Unemployment Insurance Tax Appeals
- Phone: (602)771-6652
- Fax: (602) 532-5538
Learn more about Unemployment Insurance Tax Appeals or review past Appeals Board UI Tax decisions.
Contact Unemployment Insurance Advocates
Please note: if you are an unemployed worker and have a complaint about your Unemployment Insurance Benefit claim or the service you received, please use our online contact form.
| By Phone: (602) 542-5954 | |
|
By mail or email - for a complaint about an Unemployment Insurance Benefit related matter or the service you received from the Unemployment Insurance Benefits Office: DES Unemployment Insurance Administration
|
By mail or email – for a complaint about an Unemployment Insurance Tax related matter or the service you received from the Unemployment Insurance Tax Office: DES Unemployment Insurance Tax
|
Additional Contact Information for Unemployment Tax
| Subject | Web Link | Phone | FAX | Email |
|---|---|---|
| Help navigating the Arizona Unemployment Insurance Program | Employer Outreach Program Overview | [email protected] |
| Layoff Notices - Rapid Response Program |
|
(602) 542-3957 |
| Prevailing Wage Requests | Foreign Labor Certification | [email protected] |
| Shared Work | Shared Work Program Information | [email protected] |
| SUTA (state unemployment tax act) Dumping Prevention | Information about SUTA Dumping | (602) 771-3692 [email protected] |
| Trade Adjustment Assistance | TAA/TRA Program Information | (520) 209-1032 |
| Unemployment Insurance Fraud Hotline | Report Unemployment Insurance Fraud | 1 (800) 251-2436 |
| Work Opportunity Tax Credit | WOTC Program | [email protected] |
| Government Entity Requests for Confidential Employer/Employee Information | Data Disclosure Information and Fee Schedule | |
| HELP Desk (for TWS Password and Question/Answer issues only) | Hours of operation: M-F (except for state holidays) from 8:00 a.m. to 5:00 p.m. MST. | (602) 542-2460 |
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