The Unemployment Insurance Call Center will be CLOSED on Sunday, October 25 for system maintenance. UI and PUA claimants will still be able to apply for benefits and file weekly certifications online. The Call Center will resume its regular weekday hours, 7 a.m. - 7 p.m., Monday, October 26.
To protect taxpayer dollars from criminals and ensure Arizonans in need can access benefits in a timely manner, beginning this week, claimants filing initial claims for Pandemic Unemployment Assistance (PUA) will need to verify their identities using ID.me’s safe and secure online portal before they can receive PUA benefits. Learn more.
States across the nation continue to see an extraordinary number of claims filed as a result of identity theft. DES has become aware that some Arizona residents are receiving notices and benefit cards at their address with the names of individuals who do not reside at that location. This is the result of criminals attempting to obtain funds from the new federal Pandemic Unemployment Assistance (PUA) program by using randomly selected in-state addresses during the application process. More information regarding unemployment fraud can be found here. To report fraud, file a report online or call the DES Fraud Hotline at 1 (800) 251-2436.
Child Care
Announcements
Child Care COVID-19 Grant Program
All DHS licensed centers, DHS group homes, and DES family child care providers, Tribal child care providers, and military child care providers may be eligible for the Child Care COVID-19 Grant Program. These providers do not need to be contracted with DES. The goal of the Grant Program is to provide financial assistance to help all regulated child care providers safely remain open or reopen to preserve access to child care for Arizona’s families.
The Child Care COVID-19 grant can be used to help child care providers cover a variety of expenses during the COVID-19 crisis including salaries and benefits for employees, DHS licensing fees, liability insurance, tuition and registration relief for families, lease and mortgage payments, utilities, cleaning supplies, classroom materials and supplies, and additional supplies required by CDC and DHS guidelines.
Learn more here.
Child Care COVID-19 Guidance FAQs
As child care providers and caregivers of Arizona’s children, you are critical to keeping yourselves, children, and Arizona safe and healthy. While information and data regarding COVID-19 changes daily, The Arizona Department of Health Services (“DHS”) and the Arizona Department of Economic Security (“DES”) are providing some key answers and resources to frequently asked questions.
CCA is Expanding its Virtual Services
- Message to Child Care Providers and Potential Applicants
- Message to Parents Regarding Child Care Assistance
Virtual Workforce Services Available
Notice of Changes to Child Care Provider Background Checks Effective August 25, 2020
Child Care Assistance
Publications and documents for Child Care Assistance Applicants
Child Care Providers
Publications and documents for Child Care Providers
Child Care COVID-19 Grant Program
Finding Quality Child Care
Learn how the DES Child Care Administration helps parents find quality child care.
Finding quality child care you can trust can be challenging. DES can help by connecting you to state-contracted providers and reliable resources to make your decision easier.
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