The purpose of the Division of Aging and Adult Services Policy and Procedure Manual is to document the program policies and requirements implemented by the Division of Aging and Adult Services for program contractors. The manual provides information regarding the administrative standards of Area Agencies on Aging, Area Plans on Aging, and Services and Programs for Arizonans. Policy changes can stem from several sources, including recently promulgated or revised Federal and State regulations, changes in accepted standards of practice, and emerging technology.
As this is currently a work in progress, each section will be published on this page as it becomes available. Should any users of this manual locate an item needing correction or clarification, or if there are any questions regarding an item not available here, please don't hesitate to contact us to discuss the matter at 602-542-4446.
The Division of Aging and Adult Services Policy and Procedure Manual consists of four chapters and a glossary. Each chapter contains sections that provide a policy overview, operational principles, and operational procedures. Exhibits, which pertain to a specific policy, are located at the end of the policy chapter.
This section contains a basic definition of terms used in our policy documents
Chapter 6000 – The Aging and Adult Services Glossary
View Chapter 6000 (190 KB PDF)