On May 19th, 2019, the login process to the EBT customer web site/portal will change from using a Card Number and PIN to using a User ID and Password. All users will have to create a User ID and Password to access the application.
Establishing a child support order is a legal process that results in an order that sets a monthly amount of money to be paid by the noncustodial parent for the support of the child(ren), or by both parents when a child is in foster care or in the care of a guardian or relative. The order also establishes who will be responsible to provide medical support.
A child support order can be established when:
The child or children on the case are under the age of 18.
Paternity is established.
The parents are separated or divorced and did not have a child support order established at the time of their divorce.
The parents were never married.
A caretaker, agency, or other party has custody of the child or children.
Both parents are given proper legal notice that child support will be established. If a parent does not respond within the required time period, an order for support may be entered. This is called a "default order." It is legally valid and enforceable.
The child support order is based on Arizona Child Support Guidelines. The guidelines consider factors such as the needs of the children and the finances of both parents, as well as ability to pay. These guidelines are available through the Arizona Supreme Court Guidelines.
Establish Medical Support:
The Arizona courts and the DCSS require that health insurance coverage and/or cash medical support be provided for children when establishing the child support order.
The DCSS will list either the mother or the father in the support order as the person who must provide health coverage, or responsibility can be assigned to both. Only the noncustodial parent can be ordered to pay cash medical support. Public medical coverage may be provided to meet this requirement
Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable accommodation based on language or disability should contact ADES’s Office of Equal Opportunity at [email protected]. Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.