Step 3 - The Investigation Process
Once a complaint is received, it is reviewed by the DES Complaint Coordinator to determine jurisdiction. The complaint is then assigned to an investigator who will conduct a full investigation into the allegations identified in the complaint.
The Office of Equal Opportunity will work with the appropriate program or administration to obtain information regarding the complaint. The program or administration is advised that no individual shall be retaliated against because he or she has filed a discrimination complaint or participated in any manner in an investigation.
All information received, including results, is confidential and will not be released to any person(s) unless authorized by policy or provision of law.
The person who submitted the complaint will be notified by the Office of Equal Opportunity when the investigation has been completed. The notice will include information to elevate the complaint to the appropriate federal entity if the individual in unsatisfied with the findings.