Website Policies, Disclaimers and Privacy

The Department of Economic Security offers many of the services online that you might otherwise transact in person. Our goal is to provide citizens a more convenient and efficient means with which to interact with Arizona government. If you choose not to participate in these activities, your choice will in no way affect your ability to receive benefits or services. If you prefer to apply for benefits or services in person, you may do so at the respective State agency providing such benefits and/or services.

The Department of Economic Security has taken several steps to safeguard the integrity of its computer systems and networks. Including, but not limited to, individual authentication, the security of transmitted data, security monitoring, auditing, and encryption of your information. Security methods and measures have been integrated into the design, implementation and day-to-day practices of the entire DES website.

Terms of Service

1. When you opt-in to the service, we will send you a message to confirm your signup. Text 86684 to receive text messages from Family Assistance Administration and/or Division of Development Disabilities! Message and data rates may apply. Text "HELP" for help. Text "STOP" to cancel all text messages from AZDES.

   Text “JOINFAA” to receive text messages from Family Assistance Administration! Message and data rates may apply. You will receive 1 message per request. Text "HELP" for help. Text "STOPFAA" to cancel.

   Text “JOINDDD” to receive text messages from Division of Development Disabilities! Message and data rates may apply. You will receive 1 message per request. Text "HELP" for help. Text "STOPDDD" to cancel.

2. You can cancel this service at any time from Family Assistance Administration. Just text “STOPFAA” to 86684. After you send the message “STOPFAA” to us, we will send reply message to confirm that you have been unsubscribed to that specific campaign.

   You can cancel this service at any time from Division of Development Disabilities. Just text “STOPDDD” to 86684. After you send the message “STOPDDD” to us, we will send reply message to confirm that you have been unsubscribed to that specific campaign.

   Text "STOP" to 86684 to stop receiving text messages from all DES campaigns that you may have joined. After you send the message "STOP" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us.

   If you want to join again, just sign up as you did the first time, and we will start sending messages to you again.

3. If at any time you forget what keywords are supported, just text "HELP" to 86684. After you send the message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

4. Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

5. T-Mobile is not liable for delayed or undelivered messages.

6. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

For all questions about the services provided by this short code, please contact DES.

The Department of Economic Security website has links to other websites. These include links to websites operated by other government agencies, nonprofit organizations and private businesses. When you link to another site, you are no longer on the DES site and this Privacy Statement will not apply to other sites. When you link to another website, you are subject to the privacy policy of that new site. Neither the State of Arizona, nor any agency, officer, or employee of the State of Arizona warrants the accuracy, reliability or timeliness of any information published by this system, nor endorses any content, viewpoints, products, or services linked from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of such information may be incorrect or not current. Any person or entity that relies on any information obtained from this system does so at his or her own risk.