DCSS Offices Are Now Virtual.
We are here to serve you! For the safety of you, our team and the community, effective immediately, our offices are now virtual. We will continue to expand the channels to address your child support needs while we work together to reduce the spread of COVID-19. DCSS is offering very limited in-person services at our locations and clients are encouraged to use online, phone and mail options to conduct business.
For any documents that require notarization, DCSS will be accepting a photocopy of your driver’s license or any other government-issued identification card along with the documents, as per the Administrative Order No 2020-59 dated April 3, 2020.
All child support clients are now encouraged to send child support documents electronically to [email protected] or through mail at P.O Box 40458 Phoenix, AZ 85067. DCSS offices will also be utilizing a document drop-box where clients can drop-off and deliver documents securely.
We also encourage clients to access the AZ Child Support Portal to conduct services online or by calling Customer Service at 1-800-882-4151 Monday - Friday 7 a.m. to 5:30 p.m.
Modify Your Child Support Order
Either parent may request a modification of their existing child support order when there has been a significant and continuing change within the household, such as adding or changing health insurance, a loss of a job, disability, or an increase or decrease in income for either parent. See the frequently asked questions on modifying your child support order.
View the frequently asked questions on unemployment and child support.
Guidelines for Parents Who Are Divorced/Separated and Sharing Custody During the COVID19 Pandemic
Leaders from the American Academy of Matrimonial Lawyers (AAML) and the Association of Family and Conciliation Courts (AFCC) have released guidelines for co-parenting during the COVID-19 pandemic.
Read the full guidelines on the AFCC website.