If you have an outstanding issue with your unemployment claim, your benefit amount will show as $0.00 until the claim is processed. Our staff are working around the clock to address outstanding issues on claims, and you will be notified when a decision is made on your claim. Please note: You will be contacted if additional information is needed. After submitting this information, your claim will be under review while our adjudicators continue to process your claim and will notify you when a decision is made. Submitting duplicate documents may result in further delay to processing claims.
A new Unemployment Data Dashboard has been created to enhance and supplement the data previously reported in the unemployment weekly claims reports by showing an unduplicated count of Arizonans receiving benefits, call center data and year-over-year comparisons, in addition to the regularly reported weekly claims. The new data dashboard will replace the weekly claims report after next week, and will be published on Tuesdays. View the UI Dashboard.
As Arizona begins to re-energize our economy and more Arizonans return to work, many employers and employees may have questions about how resuming operations may affect Unemployment Insurance (UI) benefits. View guidance for returning to work in a safe and healthy way.
Employers experiencing a slowdown in their businesses or services as a result of the coronavirus impact on the economy may apply for the UI Shared Work Program. This program gives employers an alternative to layoffs and allows the retention of trained employees by reducing their hours and wages that can be partially offset with UI benefits. Visit Arizona Shared Work Program to learn more.
You can now obtain copies of your current and past Unemployment Insurance Tax Rate and Benefit Charge Notices online. Visit the Arizona Tax and Wage System (TWS), login as you normally do and select "Rate/Benefit Charge Notices" from the menu.
Effective February 28, 2020, the Department will no longer accept magnetic media (CD's or diskettes) for filing Unemployment Insurance wage data.
The Unemployment Program wants to hear from you! We are always striving to improve our service and relationship with the employer community. Please let us know how we’re doing by taking a little time to complete a customer service survey.
Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification.