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To protect taxpayer dollars from criminals and ensure Arizonans in need can access benefits in a timely manner, beginning this week, claimants filing initial claims for Pandemic Unemployment Assistance (PUA) will need to verify their identities using ID.me’s safe and secure online portal before they can receive PUA benefits. Learn more.

States across the nation continue to see an extraordinary number of claims filed as a result of identity theft. DES has become aware that some Arizona residents are receiving notices and benefit cards at their address with the names of individuals who do not reside at that location. This is the result of criminals attempting to obtain funds from the new federal Pandemic Unemployment Assistance (PUA) program by using randomly selected in-state addresses during the application process. More information regarding unemployment fraud can be found here. To report fraud, file a report online or call the DES Fraud Hotline at 1 (800) 251-2436.

In early August 2020, select state and local government, non-profit, and Federally recognized Tribal employers received an Unemployment Tax Statement from DES that indicated that the full balance on the statement was due on August 31, 2020. If you received this statement, please disregard the balance and deadline. Interest will not accrue on these balances until October 31, 2020 as DES works to implement recent federal law changes and federal guidance. If you already paid your full balance, DES will work to provide reimbursement for the 50% share covered by the federal government. Read the full notice here.

DES Services Related to COVID-19

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As Arizona begins to re-energize our economy and more Arizonans return to work, many employers and employees may have questions about how resuming operations may affect Unemployment Insurance (UI) benefits. View guidance for returning to work in a safe and healthy way.
Employers experiencing a slowdown in their businesses or services as a result of the coronavirus impact on the economy may apply for the UI Shared Work Program. This program gives employers an alternative to layoffs and allows the retention of trained employees by reducing their hours and wages that can be partially offset with UI benefits. Visit Arizona Shared Work Program to learn more.

Register for State Information Data Exchange System (SIDES) E-Response

Log on to the Tax and Wage System (TWS) to pay UI Taxes or File Quarterly Reports

Log on to the Internet Response Module for Employers (IRME)

Arizona Shared Work Program
Employer Newsletter - Current Issue
(Read text version of the Employer Newsletter)
You can now obtain copies of your current and past Unemployment Insurance Tax Rate and Benefit Charge Notices online. Visit the Arizona Tax and Wage System (TWS), login as you normally do and select "Rate/Benefit Charge Notices" from the menu.
Effective February 28, 2020, the Department will no longer accept magnetic media (CD's or diskettes) for filing Unemployment Insurance wage data.
The Unemployment Program wants to hear from you! We are always striving to improve our service and relationship with the employer community. Please let us know how we’re doing by taking a little time to complete a customer service survey.
Become familiar with the terminology that is frequently associated with the Arizona Unemployment Tax (and Benefit) program.
Discrimination is prohibited! Information about your rights and who to contact if you feel you have been discriminated against may be found on page 12 of the A Guide to Arizona UI Benefits

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^NEW!You can now obtain copies of your UI Tax Rate and Benefit Charge Notices online through TWS.

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Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification.

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