Even though you are liable to repay the overpayment, you may request a waiver of repayment or reduction of all or part of an administrative overpayment. If your request is approved, DES will waive all or a portion of your overpayment, and you will not be required to repay that amount.
A waiver request may be filed:
Benefit Payment Control Unit
PO Box 6123 Mail Drop 58N1
Phoenix, AZ 85005 - 6123
Phoenix: (602) 612-8705 or (888) 305-1348
Tucson: (520) 770-3357 or (520) 770-3358
A request for a waiver must contain your Social Security Number, the reason you feel you should not or cannot repay the overpayment, and your signature. Please provide your correct mailing address and telephone number so that we may contact you promptly if we need additional information to make a decision about the waiver of recoupment.
Upon receipt of a waiver request, the department will send a Confidential Financial Statement (UB092A) form, which can also be found online at azui.gov, under "Forms and Pamphlets". When you submit the completed financial statement; the department will make a determination on whether repayment of benefits would be against equity and good conscience. If the request for waiver is granted, you will be notified in writing. If the waiver request is denied, a written determination of denial will be issued. You may appeal this denial (See “Appeal Rights” section, above). If there is a change in your circumstance, you may submit a new request for a repayment or reduction waiver and the waiver process begins again.