APS Mission: Inspire hope with vulnerable adults by engaging and partnering with the individual, family, and community to ensure their self-determination, safety, independence, and highest quality of life.
APS Vision: Arizona’s vulnerable adults thriving free from abuse, neglect, and exploitation.
Arizona Adult Protective Services (APS) is a program within the Division of Aging and Adult Services (DAAS) responsible for investigating allegations of abuse, exploitation and neglect of vulnerable adults. APS may become involved when there is an allegation of self-neglect which is when an adult with physical or mental impairments is unable to meet his or her basic needs (such as obtaining food, shelter, health care, managing finances, etc.) which then impacts the adult’s minimum physical health, mental health or general safety.
The purpose of conducting an APS investigation is to assess through personal contact, the vulnerable adult’s physical, cognitive, psychological, and functional status. The vulnerable adult’s living environment, support system, and strengths are also evaluated. The allegations of abuse, exploitation, or neglect (including self-neglect) are investigated and a case plan is developed with the participation of the vulnerable adult or vulnerable adult’s representative. The goal of APS is to balance an adult’s right to personal freedom and self-determination while reducing or eliminating the safety issues and risk of abuse, exploitation or neglect (including self-neglect).
APS seeks to maintain the vulnerable adult in their current living environment and to strengthen their capacity for self-maintenance by referring them to supportive services to remedy any issues or challenges the adult may be experiencing. However, APS must always prioritize the duty to protect the safety of the vulnerable adult with the adult’s right to self-determination.
If you witness a life-threatening situation involving a vulnerable adult, dial 911 immediately
Report Vulnerable Adult Abuse to Arizona Adult Protective Services at1-877-SOS-ADULT (1-877-767-2385) or
File a Report Online