Electronic Payment Options
eEmployer enables you and your staff to receive and respond to child support notices electronically. Our online services were developed to minimize your administrative burden while complying with your legal requirements related to child support.
Email your questions to [email protected]
Electronic Funds Transfer
Enroll to pay child support via Electronic Fund Transfer for Employers
iPayOnline is a free, secure and convenient way for employers to make child support payments.
- you will need your Federal Employer Identification Number (FEIN)
- Select the “Register New User” link in the menu bar
Electronic Income Withholding Order (e-IWO)
The Federal Office of Child Support Enforcement has developed an electronic Income Withholding Order (e-IWO) process that enables you to:
- Receive your child support Income Withholding Orders (IWO) electronically, and
- Send acknowledgement to the state indicating whether you are accepting or rejecting the order.
There is no cost to participate in the e-IWO program. To efficiently and cost-effective exchange income withholding order information, visit the federal Office of Child Support Enforcement
Income Withholding Orders
Use the Child Support Allocation Worksheet to determine the amount of income to withhold from the employee’s pay check.
To pay by check:
- Make check payable to: Support Payment Clearinghouse
- Send payments to:
PO Box 52107
Phoenix, AZ 85072
Overnight Express Payments can be sent to:
Arizona Department of Economic Security
DCSS – SDU S/C 019A – Mail Drop 7214
1789 W. Jefferson, 3rd Floor SW
Phoenix, AZ 85007
Note: Correspondence should not be submitted with a check.
Lump Sum – Limited Income Withholding Orders
DCSS has administrative authority to issue Limited Income Withholding Orders (LIWOs) against lump sum amounts paid to employees who owe child support (current and/or past due). LIWOs are issued against non-periodic lump sum payments: severance pay, sick pay, vacation pay, bonuses, insurance settlements, commissions, stock options, excess proceeds, retroactive disability proceeds, and personal injury awards.
To report a lump sum payment (such as severance pay or bonuses):
- Email the DCSS Employer Relations Team at: [email protected]
- Fax the information to: 480-926-5193
- Lump sum amount and expected payout date prior to the payment date.
- Employee’s full first and last name, date of birth and social security number or 12-digit ATLAS case number
After DCSS receives your list of eligible employees, you will receive a LIWO for each employee either by fax or mail. Please remember to include your fax number with all your correspondence because these orders cannot be emailed.
Each employee has 10 business days in which to dispute the LIWO interception by using the Administrative Review Request process. The request is included in the LIWO packet DCSS sends out.
If employee bonuses are taxable income, you may withhold up to 50% of the lump sum amount, up to the child support arrears balance reported on the LIWO.
If employee bonuses are not taxed, you may withhold up to 100% of the lump sum amount, up to the child support arrears balance reported on the LIWO.
Remit lump sum payments and include the ATLAS case number listed on the LIWO to:
PO Box 51207
Phoenix, AZ 85072-2107