DES will soon replace your Bank of America Visa® Card with the Way2Go Card® Prepaid Mastercard® issued by Comerica. Beginning September 23, 2021, all Unemployment Insurance benefit payments and Child Support payments will automatically be deposited to the new Way2Go Card®. For more information about the transition, please visit des.az.gov/epc-transition.
Effective Sunday, August 22, the DES Unemployment Insurance (UI) Call Center and the ID.Me manual verification phone line will no longer be operational on Sundays. For questions about unemployment, please contact the UI Call Center between 7:00 a.m. and 6:00 p.m., Monday through Friday at 1-877-600-2722.