File a HIPAA Complaint - Protected Health Information (PHI)
You may file a Health Insurance Portability and Accountability Act of 1996 (HIPAA, Title II) complaint if you believe any of the following has occurred:
You/your child's protected health information was disclosed by DES workforce, or a business associate of (Department of Economic Security) DES, without your written authorization and no exception exists under the Privacy Rules (e.g., disclosure for treatment purposes);
You were entitled to a Notice of Privacy Practices from a DES covered component and were not provided with one;
Your request to DES or a Business Associate of DES to access protected health information was denied or was not provided in the time frame required by the Privacy Rules;
A DES covered component failed to provide a required accounting of disclosures within the time frame required by the Privacy Rules;
Your request to DES or a Business Associate of DES to amend protected health information to DES/the Business Associate created was denied;
Your request to DES or a Business Associate of DES to restrict protected health information was denied;
Your request to DES or a Business Associate of DES for communication in an alternative format or alternate location was denied;