File a HIPAA Complaint - Protected Health Information (PHI)
Alert: we are aware that some individuals are receiving error messages upon their submission. The error message appears to be a system issue. Please note that the submission has been received and we are working to resolve the issue.
You may file a Health Insurance Portability and Accountability Act of 1996 (HIPAA, Title II) complaint if you believe any of the following has occurred:
You/your child's protected health information was disclosed by DES workforce, or a business associate of (Department of Economic Security) DES, without your written authorization and no exception exists under the Privacy Rules (e.g., disclosure for treatment purposes);
You were entitled to a Notice of Privacy Practices from a DES covered component and were not provided with one;
Your request to DES or a Business Associate of DES to access protected health information was denied or was not provided in the time frame required by the Privacy Rules;
A DES covered component failed to provide a required accounting of disclosures within the time frame required by the Privacy Rules;
Your request to DES or a Business Associate of DES to amend protected health information to DES/the Business Associate created was denied;
Your request to DES or a Business Associate of DES to restrict protected health information was denied;
Your request to DES or a Business Associate of DES for communication in an alternative format or alternate location was denied;
Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable accommodation based on language or disability should contact ADES’s Office of Equal Opportunity at [email protected]. Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.