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If you need language interpretation assistance with reading or understanding Determination of Overpayment notices, please call the Benefit Payment Control Unit at (602) 364-4300. For all other inquiries, contact the UI Call Center at (877) 766-8477.
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Unemployment Insurance Fraud
It is a felony to misrepresent or fail to disclose facts or to make false statements in order to obtain or increase benefits. If you knowingly make a false statement or withhold information in order to collect unemployment insurance benefits to which you are not entitled, the Arizona Department of Economic Security may take civil or criminal action against you. Criminal action may result in a fine and/or imprisonment. In addition, you will be required to repay the amount you received illegally as well as penalty amounts which are added to each week that was fraudulently claimed. As part of our fraud prevention efforts, the Department regularly conducts several types of audits to detect improper benefit payments. View more information about Unemployment Insurance Fraud.
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Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification