The Arizona Long-Term Care System (ALTCS) Workforce Development Alliance (ALTCS WFDA) is a partnership between the Arizona Health Care Cost Containment System (AHCCCS) Arizona Long Term Care System (ALTCS) Managed Care Organizations (MCO), including the Division, Banner University Family Care, Mercy Care, and Unitedhealthcare Community Plan. The Alliance collaborates with AHCCCS, providers, members, and other partners to drive long-lasting and effective changes in workforce development and outcomes.
ALTCS Workforce Development Alliance
This page was created to support Qualified Vendors (QV) in establishing, maintaining, and deploying a sufficiently staffed and qualified workforce that delivers services to members in an interpersonally, clinically, culturally, and technically effective manner. It is the Division’s intent to provide best practices, resources, nationwide and Arizona surveys, and Education / Training Information.
To review the requirements for workforce development planning, please refer to the Division’s Policy manuals:
Surveys are utilized to inform the current state of the workforce, forecast future trends, and develop statewide initiatives and resources to support the Arizona long-term care network. This information is intended to assist Qualified Vendors in developing and implementing an effective Workforce Development plan.
Arizona Long Term Care System Managed Care Organization Workforce Development Survey (2021) - Full Report
DDD Qualified Vendor Workforce Development Survey (2021) - Full Report
National Core Indicators Staff Stability Survey Report (2020)
Below are tools and resources relevant to Workforce Development in Arizona. To share additional tools/resources or submit questions regarding workforce development, please submit them via email to [email protected].
[email protected] (added 03/16/2023)
State Policy Strategies for Strengthening the Direct Care Workforce
Rationale for Strengthening the Paid Direct Care Workforce
RAISE Act State Policy Roadmap for Family Caregivers
Promising Recruitment and Retention Strategies
Wage Compression Among Direct Support Professionals
Surgeon General's Advisory Addressing Health Worker Burnout
NADSP E-Badge Academy (Added 03/16/2023)
The NADSP E-Badge Academy is a service offered by the National Alliance for Direct Support Professionals (NADSP). The NADSP is a non profit organization that works to enhance the quality of support provided to people with disabilities by promoting the development and recognition of direct support professionals (DSP’s) The NADSP E-Badge Academy is an online platform that provides DSP’s with a way to earn and display digital badges that recognizes skills and knowledge. The badges are based on the NADSP’s National Direct Support Competencies, which outline the core knowledge, skills, and values that DSPs should possess. Through the E-Badge Academy, DSP’s can complete a series of online courses and assessments to demonstrate their capability in each competency area. Once they have earned a badge for a particular skill, the user can add it to their online portfolio and share it with others as a way to showcase their expertise.
Information and updates on Statewide Campaigns and Initiatives established by the ALTCS WFDA to support and improve workforce development across Arizona.
For more information, please visit the ALTCS WFDA AzAHP website at https://azahp.org/azahp/awfda-altcs/.