If you have an outstanding issue with your unemployment claim, your benefit amount will show as $0.00 until the claim is processed. Our staff are working around the clock to address outstanding issues on claims, and you will be notified when a decision is made on your claim. Please note: You will be contacted if additional information is needed. After submitting this information, your claim will be under review while our adjudicators continue to process your claim and will notify you when a decision is made. Submitting duplicate documents may result in further delay to processing claims.
A new Unemployment Data Dashboard has been created to enhance and supplement the data previously reported in the unemployment weekly claims reports by showing an unduplicated count of Arizonans receiving benefits, call center data and year-over-year comparisons, in addition to the regularly reported weekly claims. The new data dashboard will replace the weekly claims report after next week, and will be published on Tuesdays. View the UI Dashboard.
Child Support Services
Announcements
COVID-19 Resources:
- View the frequently asked questions on modifying your child support order.
- View the frequently asked questions on unemployment and child support.
- View the frequently asked questions on child support and stimulus payments.
DCSS Offices Are Now Virtual.
We are here to serve you! For the safety of you, our team and the community, effective immediately, our offices are now virtual. We will continue to expand the channels to address your child support needs while we work together to reduce the spread of COVID-19. DCSS is offering very limited in-person services at our locations and clients are encouraged to use online, phone and mail options to conduct business.
For any documents that require notarization, DCSS will be accepting a photocopy of your driver’s license or any other government-issued identification card along with the documents, as per the Administrative Order No 2020-59 dated April 3, 2020.
All child support clients are now encouraged to send child support documents electronically to [email protected] or through mail at P.O Box 40458 Phoenix, AZ 85067. DCSS offices will also be utilizing a document drop-box where clients can drop-off and deliver documents securely.
We also encourage clients to access the AZ Child Support Portal to conduct services online or by calling Customer Service at 1-800-882-4151 Monday - Friday 7 a.m. to 5:30 p.m.
Modify Your Child Support Order
Either parent may request a modification of their existing child support order when there has been a significant and continuing change within the household, such as adding or changing health insurance, a loss of a job, disability, or an increase or decrease in income for either parent. See the frequently asked questions on modifying your child support order.
View the frequently asked questions on unemployment and child support.
Guidelines for Parents Who Are Divorced/Separated and Sharing Custody During the COVID19 Pandemic
Leaders from the American Academy of Matrimonial Lawyers (AAML) and the Association of Family and Conciliation Courts (AFCC) have released guidelines for co-parenting during the COVID-19 pandemic.
The Arizona Division of Child Support Services (DCSS) provides services to parents and caretakers who receive child support as well as parents who pay child support. Some of the services include obtaining a child support order, collecting child, medical and spousal support from parents who have a court order, and helping unwed parents establish paternity for their child.
DCSS Mission: Provide timely child support services that are in the best interest of the child. #HelpingFamilies
How to Get Child Support
Find out how to establish a child support order or medical support.
Employers
Learn about Income Withholding Orders, making payments and required reporting.
Child Support Services office staff are ready to help you.
View your child support account information.
DCSS may have unclaimed child support funds that belong to you.
Help find parents who are not paying child support.
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