Quick Reference - AHCCCS Eligibility

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• Download AHCCCS Eligibility Redeterminations (English/Spanish).

AHCCCS Eligibility Redeterminations

During the COVID-19 Public Health Emergency (PHE), AHCCCS (Arizona’s Medicaid agency) did not disenroll any members. This included people who may not have been eligible for AHCCCS. The goal was to ensure people had access to health care during the PHE.

As the PHE ends, AHCCCS is disenrolling people who no longer qualify for coverage. People may no longer qualify for many reasons. Here are some:

• They do not meet the income requirements.
• They moved and did not tell DDD or AHCCCS.
• They got a job that offers health insurance.
• Their contact information is no longer correct.

AHCCCS may need to talk to you about your information. This will help them confirm whether you are still eligible for Medicaid.

What Do You Need to Do?

If you are eligible for the Arizona Long Term Care System (ALTCS), you should:

• Ensure your address, phone number, and email address are correct in the AHCCCS system.
  
  • This can be done by:
    • Contacting your Support Coordinator.
    • Contacting ALTCS by calling 1-888-621-6880.
• Respond to any emails, phone calls, text messages, or letters from your Support Coordinator or AHCCCS. Make sure to respond quickly.

If you are eligible for another AHCCCS health plan, you should:

• Ensure your address, phone number, and email address are correct in the Health-e-Arizona Plus system.
  
  • This can be done by:
    • Visiting the Health-e Arizona Plus website.
    • Calling 1-855-432-7587 Monday-Friday 7:00 a.m. - 6:00 p.m.
    • Contacting a community assistor organization.
    • Contacting your health plan’s member services department.
• Respond to any emails, phone calls, text messages, or letters from your Support Coordinator or AHCCCS. Make sure to respond quickly.

More information is available on the AHCCCS Preparing for the End of COVID-19: Return to Regular Renewals web page.