DDD developed a series of videos covering different services and supports DDD offers.
Introduction to the Division of Developmental Disabilities (DDD)
Introduction to Long Term Services and Supports: This video provides a brief overview of the Long Term Services and Supports that are available to those who qualify for the Arizona Long Term Care System (ALTCS).
Planning Meeting and Assessments: This video talks about the assessment and planning process used to determine needed member services and supports.
Wants, Needs, and Uncovered Services: This video talks about when ALTCS Services and Supports are medically necessary versus when a service may be a want for the member or their family.
Learning New Skills: This video talks about how the Division supports the member in achieving their highest potential by utilizing Long Term Services and Supports and exploring creative solutions.
What to Do When You Have a Complaint: This video talks about what a member or their family can do if they are unhappy or have a complaint regarding a decision that was made. This video explains who the member or their family can speak to about their concern.
Filing an Appeal: This video talks about the process to use when an agreement for assessed ALTCS services is not reached for members and families.
Introduction to Behavioral Health Services: This Video provides an overview of behavioral health services and how these services are beneficial to member’s health and well-being.