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CCSD Community Partner Reference Manual
Manual Overview
The purpose of the Child and Community Services Division (CCSD) Community Partner Reference Manual is to provide a consolidated, supplementary tool for viewing CCSD policies, community outreach materials, and other official resources and guidance for CCSD for Community Services Program partners. This Manual is not intended to be an index for every Program document used by partners, nor be a substitute for contractual, program, or policy guidance. Contractors and community partners are encouraged to regularly review the items linked in this Manual to verify use of most current key Community Services Program documents.
Please note that forms for use in administration of Community Services Programs are not maintained in this Manual. To locate forms related to a CCSD Program, please refer to the Program webpage or the DES Documents Center. Forms should be completed and submitted in accordance with the guidance applicable to the form. For questions or feedback regarding any CCSD forms, or if a specific form you are searching for is not available, please contact your Program representative.
DES Clients
If you are a client looking for information on DES services, please refer to the DES Services page.
Community Services Program Policy and Procedures
CCSD policy and procedures provide information regarding the administrative standards applicable to CCSD Programs. Policies linked below will reference the most current guidance for Community Services Programs. Policy changes can stem from several sources, including changes in Federal or State regulations, implementation of new authoritative guidance, or adapting to meet the needs of Arizonans.
Administrative
Arizona Rental Assistance Program
Community Action Programs
- Arizona Diaper Program (ADP) Policy
- Community Services Block Grant Policy
- Neighbors Helping Neighbors Policy
- Short Term Crisis Services Policy
Homeless Services
Hunger Relief Program
- Senior Farmers Market Nutrition Program (SFMNP) and the WIC Farmers Market Nutrition Program (FMNP) Policy and Procedure Manual
- The Emergency Food Assistance Program (TEFAP) Policies and Procedures Manual
- The Commodity Senior Food Program (CSFP) Policies and Procedures Manual
Interpersonal Violence Services
Low Income Home Energy Assistance Program (LIHEAP)
Low Income Household Water Assistance Program
Community Services Program Outreach Materials
Program outreach materials noted below are official CCSD publications for various services and Programs, for use in community outreach events or for general distribution. For questions or feedback regarding Program Outreach Materials, please contact your Program representative.
Community Action Programs
Hunger Relief Program
- CSFP Information Brochure (English)
- SNAP Information Brochure (English)
- SNAP-O Partnership (English)
- Nutrition Assistance Programs Overview (English)
Low Income Home Utility Assistance Program (LIHEAP)
Other References
Community Action Programs Consolidated Policy Manual
This Consolidated Policy Manual contains references for CCSD Policies applicable to contracting Community Action Agencies
- DCAD Address Confidentiality Program (ACP) Policy
- Community Services Block Grant Policy
- Arizona Diaper Program (ADP) Policy
- Low Income Home Energy Assistance Program Policy
- LIHEAP Assurance 16 Guidelines & Best Practices
- Neighbors Helping Neighbors Policy
- Short-Term Crisis Services (STCS) Policy
CCSD Program Webpage Index
For more information regarding any CCSD Programs or services, please refer to the following webpages:
Arizona Early Intervention Program (AzEIP)
Community Service Programs
- Arizona Rental Assistance (Sunset - Archival Only)
- Homeless Services
- Rapid Rehousing
- Emergency Shelter
- Homeless Prevention
- Street Outreach
- Hunger Relief Programs
- Services for Victims of Interpersonal Violence
- Low Income Home Energy Assistance Program (LIHEAP)
- Low Income Household Water Assistance Program (LIHWAP) (Sunset - Archival Only)
- Short-Term Crisis Services (STCS)
Arizona State Resources
Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification