ANNOUNCEMENT: The vendor through which the State of Arizona utilizes to print and mail correspondence is experiencing a nationwide system outage. Until this issue is resolved, most notices, forms and paper checks from DES will be impacted. We continue to work closely with our vendor throughout the process to ensure minimal disruption to our clients and partners. We are also connecting with other vendors who are able to provide services during the outage. The services DES provides are not impacted by this incident and remain accessible to the public. We appreciate your patience and understanding.
Governor Doug Ducey proclaimed November as Arizona Family Caregiver Month in celebration of the over 800,000 family caregivers across the state that continue to care for their loved ones every day, even in the midst of a pandemic. Thank you for all that you do! View the proclamation.
Family Caregivers provide most of the assistance that enables older Arizonans and those with disabilities to live independently in their homes and communities. Caregivers can also include grandparent raising grandchildren.
What is the Family Caregiver Support Program?
The program offers five direct services to Caregivers that best meet the range of their needs, including:
Arizona Caregiver Resource Line:
888-737-7494
Speak with a trained volunteer who can provide a compassionate ear, information, assistance, local resources and support Monday through Friday from 9 a.m. – 4 p.m.
Caregiver Action Network Resource Line:
855-227-3640
A family caregiver is defined as:
Services, such as respite care and supplemental services, will only be provided to a family caregiver who is providing care to an older individual who has been determined unable to perform at least two Activities of Daily Living (ADLs) without substantial human assistance, including verbal reminding, physical cueing, or supervision.
Respite services shall only be provided to a family caregiver who is assessed to be at moderate or high risk as determined by an assessment tool designated by the Division of Aging and Adult Services.
The DES Division of Aging and Adult Services (DAAS) offers non-medical home and community based services and supports for individuals that qualify through our aging contractors, the local Area Agencies on Aging (AAA). Caregiver support services may also be provided through the local Area Agency on Aging.
The DES does not offer any type of program or service by which a caregiver will be paid to care for a spouse, relative, neighbor, other loved one or another person. We are often asked the question about being “paid” to be a caregiver to someone in need. In order to potentially be eligible for this program, the person requiring care must already be receiving or be eligible to receive benefits and services under ALTCS programs and services. Then, the person wishing to provide the care would apply to become an employee of one of AHCCCS/ALTCS contracted home health care agencies after passing a thorough screening and eligibility process.
To apply to become a caregiver, call your local AHCCCS/ALTCS office at (602) 417-6600 or find an ALTCS Office online.
Starting January 1, 2020, family caregivers can be reimbursed 50% for home modifications and assistive care technology up to $1,000 per qualifying family member. The qualified family member must be 18 years or older and require assistance with one or more activities of daily living.
Note: This program is not a financial assistance program.
The Arizona Family Caregiver Reimbursement Program assists family caregivers with a partial reimbursement for home modifications and assistive care technology to enable their qualified family member(s) to be mobile, safe, and independent to delay or prevent costly institutional care.
Not sure if you qualify? Complete a pre-screening to check your eligibility by visiting the Arizona Caregiver Coalition website at https://azcaregiver.org, or speak with a Caregiver Resource Specialist at (888) 737-7494. Funding is limited and will be distributed on a first come first served basis.
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Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification.