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ANNOUNCEMENT: The vendor through which the State of Arizona utilizes to print and mail correspondence is experiencing a nationwide system outage. Until this issue is resolved, most notices, forms and paper checks from DES will be impacted. We continue to work closely with our vendor throughout the process to ensure minimal disruption to our clients and partners. We are also connecting with other vendors who are able to provide services during the outage. The services DES provides are not impacted by this incident and remain accessible to the public. We appreciate your patience and understanding.

Family Caregiver Support

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a man helps a woman who has fallen; a young persons hand holding an older person's hand; a woman lays a hand on an older woman's shoulder

Announcement

Arizona Family Caregiver Month Proclamation

Governor Doug Ducey proclaimed November as Arizona Family Caregiver Month in celebration of the over 800,000 family caregivers across the state that continue to care for their loved ones every day, even in the midst of a pandemic. Thank you for all that you do! View the proclamation.

Family Caregivers provide most of the assistance that enables older Arizonans and those with disabilities to live independently in their homes and communities. Caregivers can also include grandparent raising grandchildren.

What is the Family Caregiver Support Program?

The program offers five direct services to Caregivers that best meet the range of their needs, including:

Information about available services.
Assistance in gaining access to supportive services.
Individual counseling, organization of support groups, and training to assist caregivers in making decisions and solving problems relating to their roles.
Respite care to enable caregivers to be temporarily relieved from their caregiving responsibilities.
Supplemental services, on a limited basis, to complement the care provided by caregivers.

Arizona Caregiver Resource Line:

888-737-7494
Speak with a trained volunteer who can provide a compassionate ear, information, assistance, local resources and support Monday through Friday from 9 a.m. – 4 p.m.

Caregiver Action Network Resource Line:

855-227-3640

Eligibility

A family caregiver is defined as:

An adult family member, or another individual, who is an informal provider of in-home and community care to an older individual or any individual with Alzheimer’s disease or a related neurological disorder.
A grandparent or older individual who is a relative caregiver (defined as a grandparent or step-grandparent of a child, or a relative of a child by blood, marriage, or adoption, who is 55 years of age or older):
1. Lives with the child who is not more than 18 years of age or who is an adult child between 19 and 59 years of age with a disability. In the situation when it is an adult child with a disability, the caregiver cannot be the parent.
2. Is the primary caregiver of the child because the biological or adoptive parents are unable or unwilling to serve as the primary caregiver of the minor child.
3. Has a legal relationship to the child, such as legal custody or guardianship, or is raising the child informally.

Services, such as respite care and supplemental services, will only be provided to a family caregiver who is providing care to an older individual who has been determined unable to perform at least two Activities of Daily Living (ADLs) without substantial human assistance, including verbal reminding, physical cueing, or supervision.

Respite services shall only be provided to a family caregiver who is assessed to be at moderate or high risk as determined by an assessment tool designated by the Division of Aging and Adult Services.

Contact a local Area Agency on Aging

Being Paid to be a Family Caregiver

The DES Division of Aging and Adult Services (DAAS) offers non-medical home and community based services and supports for individuals that qualify through our aging contractors, the local Area Agencies on Aging (AAA). Caregiver support services may also be provided through the local Area Agency on Aging.

The DES does not offer any type of program or service by which a caregiver will be paid to care for a spouse, relative, neighbor, other loved one or another person. We are often asked the question about being “paid” to be a caregiver to someone in need. In order to potentially be eligible for this program, the person requiring care must already be receiving or be eligible to receive benefits and services under ALTCS programs and services. Then, the person wishing to provide the care would apply to become an employee of one of AHCCCS/ALTCS contracted home health care agencies after passing a thorough screening and eligibility process.

To apply to become a caregiver, call your local AHCCCS/ALTCS office at (602) 417-6600 or find an ALTCS Office online.

Additional Resources

Getting Reimbursed for Family Caregiving Expenses

Arizona Family Caregiver Reimbursement Program

Starting January 1, 2020, family caregivers can be reimbursed 50% for home modifications and assistive care technology up to $1,000 per qualifying family member. The qualified family member must be 18 years or older and require assistance with one or more activities of daily living.

Note: This program is not a financial assistance program.

Goal

The Arizona Family Caregiver Reimbursement Program assists family caregivers with a partial reimbursement for home modifications and assistive care technology to enable their qualified family member(s) to be mobile, safe, and independent to delay or prevent costly institutional care.

Important

The family caregiver must be the qualified family members’ spouse, child, grandchild, stepchild, parent, stepparent, grandparent, sibling, in-law, uncle or aunt including half blood or by adoption.
Home modifications and/or purchases for assistive technology must occur on or after January 1, 2020 and must have proof of purchase or receipts.
Home modifications or assistive care technologies may now be purchased for the qualified family member’s home, excluding assisted living centers/facilities or other institutional care settings.
Income restrictions apply. Visit azcaregiver.org for more information.
Family caregivers who receive a $1,000 reimbursement for each qualified family member are not eligible to apply again
Reimbursements over $600 are considered taxable income, and a 1099 tax form will be issued by the Arizona Department of Economic Security (DES) to the family caregiver.

Not sure if you qualify? Complete a pre-screening to check your eligibility by visiting the Arizona Caregiver Coalition website at https://azcaregiver.org, or speak with a Caregiver Resource Specialist at (888) 737-7494. Funding is limited and will be distributed on a first come first served basis.

Caregiver Resources

Arizona Caregiver Resource Line:
888-737-7494
Speak with a trained volunteer who can provide a compassionate ear, information, assistance, local resources and support Monday through Friday from 9 a.m. – 4 p.m.
Caregiver Action Network Resource Line:
855-227-3640
Alzheimer’s Association – Desert Southwest Chapter:
800-272-3900
American Heart Association – Phoenix Division:
(602) 414-5353
American Cancer Society – Arizona:
800-227-2345 24-Hour
American Parkinson Disease Association - Arizona:
520-326-5400
National Alliance on Mental Illness – Arizona

Crisis Hotlines

24-Hour Crisis Hotlines – National
1-800-273-TALK (8255) National Suicide Prevention Lifeline

Suicide/Crisis Hotlines

Maricopa County
1-800-631-1314 or 602-222-9444
Southern Arizona: (Cochise, Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz and Yuma Counties)
1-866-495-6735
Northern Arizona: (Apache, Coconino, Gila, Mohave, Navajo and Yavapai Counties)
1-877-756-4090

Non-Crisis Warm Lines

602-347-1100 (Maricopa County)
520-770-9909 (Pima County)
1-888-404-5530 (Arizona Warm Line)

For grandparents or older adult relatives raising children

Arizona Autism Coalition
Arizona Children’s Association 1-800-944-7611

Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification.

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