On May 13, 2021, Governor Doug Ducey and DES announced Arizona’s Back to Work Program. DES provides a variety of workforce services and child care assistance. For more information, please visit the Arizona's Back to Work program.
Renters and landlords impacted by the COVID-19 pandemic in twelve Arizona counties may now apply for rent and utility assistance through the Emergency Rental Assistance Program. Learn more.
Using the Arizona Unemployment Insurance Call Center Phone System and Telephone Information and Payment System (TIPS)
Payment Information Inquiries - If you have an existing claim, this option will provide: the latest benefit payment made to you (or information about the last week you filed if you did not receive a payment)and the balance remaining on your current claim. Payment information is also available online.
Prior Calendar Year Payment Information - This option allows you to obtain payment information for income tax purposes.
Frequently Asked Questions
All other inquiries - general questions, problems with your claim or to change your address.
PIN Reset - This option is only available during normal Call Center hours. Please note you may also change your PIN over the internet by clicking on the following link: Reset Personal Identification Number (PIN).
Register with Arizona @ Work
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Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification.