ANNOUNCEMENT: The vendor through which the State of Arizona utilizes to print and mail correspondence is experiencing a nationwide system outage. Until this issue is resolved, most notices, forms and paper checks from DES will be impacted. We continue to work closely with our vendor throughout the process to ensure minimal disruption to our clients and partners. We are also connecting with other vendors who are able to provide services during the outage. The services DES provides are not impacted by this incident and remain accessible to the public. We appreciate your patience and understanding.
Using the AZ Unemployment Insurance Call Center Phone System
Using the Arizona Unemployment Insurance Call Center Phone System and Telephone Information and Payment System (TIPS)
Phone: 1-877-600-2722
| Option 2 |
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Payment Information Inquiries - If you have an existing claim, this option will provide: the latest benefit payment made to you (or information about the last week you filed if you did not receive a payment)and the balance remaining on your current claim. Payment information is also available online. Prior Calendar Year Payment Information - This option allows you to obtain payment information for income tax purposes. |
| Option 3 |
| Frequently Asked Questions |
| Option 4 |
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All other inquiries - general questions, problems with your claim or to change your address. PIN Reset - This option is only available during normal Call Center hours. Please note you may also change your PIN over the internet by clicking on the following link: Reset Personal Identification Number (PIN). Register with Arizona @ Work |
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