Note: If you have checked your “Claim Information” and find that a payment was issued and the amount is not showing up on your EPC/Debit Card or in your checking/savings account (if you’ve chosen to receive payments via direct deposit); you must contact the bank that issued your EPC/Debit Card or your personal bank/credit union (for direct deposit). Please make sure that you check the information you've entered on the form before sending so we can investigate and contact you with our findings. If you are receiving UI Benefits from a state other than Arizona, you must contact that state.