Effective November 1, 2017, APS will no longer accept fax, mail, or walk-in reports of abuse, neglect, or exploitation of vulnerable adults. APS will continue to accept phone reports Monday - Friday 7:00 a.m. to 7:00 p.m. and Saturday, Sunday and state holidays 10:00 a.m. to 6:00 p.m. (1-877-SOS-ADULT/1-877-767-2385). Online reports are available 24 hours a day, seven days a week at www.azdes.gov/reportadultabuse.
You can report abuse, neglect, and exploitation of Arizona’s vulnerable or incapacitated adults seven days a week via two methods:
IMPORTANT PHONE NUMBERS | |
Voice | TDD |
(877) SOS-ADULT (877) 767-2385 |
(877) 815-8390 |
You may also contact Department of Health Services for assistance regarding issues with licensed or unlicensed facilities: Monday - Friday, 8:00 a.m. to 5:00 p.m. at (602) 364-2536. | |
ALL REPORTS ARE CONFIDENTIAL |
When making a report to APS, the reporter will be asked questions about:
More Information and Contacts | |
For additional program information, please contact: Jennifer Kirchen, APS Bureau Chief Bobby Rivera, APS Program Administrator |
Arizona Department of Economic Security Division of Aging and Adult Services Adult Protective Services 1789 West Jefferson Street #6272 Phoenix, AZ 85007 Phone: (602) 542-4446 Fax: (602) 277-4984 |
You may also contact the following APS District Offices for general APS information: | |
11420 N 19th Ave, #6211 Phoenix, Arizona 85029 |
1455 S Alvernon |
1500 E Cherry St, Ste E #6237 Cottonwood, Arizona 86326 |
1185 S Redondo Center Ave |
11518 E Apache Trail |
555 W Main Casa Grande, Arizona 85122 |