Improving Food Security
The Arizona State Budget, signed into law March 28, 2020, provides an additional $1.75M to improve food security, amid the COVID-19 pandemic. $1M will be distributed by DES to the three regional food banks: St. Mary’s Food Bank, United Food Bank and Community Food Bank of Southern Arizona:
- St. Mary Food Bank Alliance - $490,000
- Community Food Bank of Southern Arizona - $290,000
- United Food Bank - $220,000
An additional $500,000 will expand Arizona’s “Double-Up” Food Bucks program, which allows Arizonans receiving Supplemental Nutrition Assistance Program (SNAP) assistance to get a $1 match from the State for every $1 they spend on Arizona-grown fruits and vegetables, up to an additional $20 per day. The remaining $250,000 will go toward the Arizona Produce Purchasing Program, known as the “Farm To Food Bank” program.
Extended Call Center Hours
The Family Assistance Administration Call Center extended its hours. Call 1-855-432-7587, 7am-6pm Monday thru Friday for services, applications and questions related to Nutrition, Cash and Medical Assistance.
Governor Ducey Requests Changes To Food Assistance Program
The Supplemental Nutrition Assistance Program (SNAP) provides a monthly benefit provided to low-income families to help purchase nutritious foods and meet their basic needs, while on the path to self-sufficiency. The Arizona Department of Economic Security (DES) requested permission from the U.S. Department of Agriculture, Food and Nutrition Service to adjust program requirements to expand Nutrition Assistance benefits, and increase access to households by removing barriers to needed public assistance. For more information, visit https://azgovernor.gov/governor/news/2020/03/governor-ducey-requests-changes-food-assistance-program
FAA Virtual Office Pilot
The DES offices at 6010 N. 57th Dr. in Glendale; 290 E. La Canada Blvd. in Avondale; 125 E. Elliot Rd in Chandler; and 1455 S. Alvernon in Tucson are now delivering virtual office services during the COVID-19 outbreak. These offices will be offering limited in-person services from 8am to 5pm. All others will be instructed to access Nutrition, Cash and Medical Assistance services online at https://www.healthearizonaplus.gov/ or by calling (855) 432-7587 from Monday through Friday, 7 a.m. to 6 p.m.
The DES offices at 4324 W. Olive Ave in Glendale and 5324 E. Washington St. in Tempe will continue to offer virtual offices services.
DES Response to Navajo Nation's Shelter-in-Place Order
On March 20, the Navajo Nation issued a shelter-in-place order to residents. As a provider of essential services, the Arizona Department of Economic Security (DES) will continue to deliver needed assistance to the community, but its in-office services will be limited.
In Window Rock, Chinle, Kykotsmovi and Page, the Family Assistance Administration (FAA), which provides Nutrition, Cash and Medical Assistance, will continue to collect documents and provide limited services to those who are unable to be served online or by phone. At this time, hours will be limited from 10 a.m. to 2 p.m. Offices in Tuba City and Kayenta will be closed to the public entirely.
Individuals and families are encouraged to apply for Nutrition, Cash and Medical Assistance online at https://www.healthearizonaplus.gov/ or by calling (855) 432-7587. Employment services continue to be available online at https://arizonaatwork.com. To apply for Unemployment Insurance, please visit www.azui.com or call 1 (877) 600-2722.
The DES Division of Developmental Disabilities (DDD) will continue to ensure essential services are provided to DDD members and children participating in the Arizona Early Intervention Program.