An overpayment is when you collect State or Federal Unemployment Insurance (UI) benefits or Pandemic Unemployment Assistance (PUA) that you are not eligible to receive. Depending on the situation, an overpayment may be determined to be your fault or no fault of your own.
In most cases, overpayments must be paid back even if you have already spent the money and in some cases, a penalty may be applied.
What is an overpayment?
Learn how overpayments are determined, how you’re notified, types of overpayments and more.
How do I appeal an overpayment?
If you disagree with the decision related to your Unemployment claim, you have 15 days from the date of the determination to file an appeal unless you have a qualifying reason for missing the deadline.
How can I request a waiver?
In some circumstances, overpayments may qualify to have some or all of the overpayment amount waived so that you do not owe any money back to us.
How do I pay back my overpayment?
Overpayments can be paid back online, by mail or phone. Payment plans are also available.
Where can I find additional information about overpayments?
To get answers quickly, please review these frequently asked questions before contacting DES.
Where can I get help with my overpayment?
In addition to our comprehensive FAQs, our staff are available to help you understand your overpayment.
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Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification