Arizona Department of Economic Security
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Notice of Non-Discrimination

The Arizona Department of Economic Security (ADES) Division of Developmental Disabilities (DDD) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. DDD does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

DDD provides no-cost aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Oral interpretation services
  • Alternate communication formats are available for members who are deaf or hard of hearing or are blind or have low vision (large print, audio, accessible electronic formats, and other formats).

DDD provides no-cost language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages.

If you need these services, contact Division staff and they will arrange services for you. If they cannot arrange services, contact the DDD Customer Service Center at 1-844-770-9500 ext. 1 (TTY/TDD 711).

Address:

  • DES Division of Developmental Disabilities MD 2HA1
  • 1789 W. Jefferson St., Phoenix, AZ 85007

If you believe that DDD failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Division.

You can file a grievance by mail or email. Your grievance must be in writing and must be submitted within 180 days of the date that the person filing the grievance becomes aware of what is believed to be discrimination.

Submit your grievance to:

DES Division of Developmental Disabilities
PO Box 6123
1789 W. Jefferson St.
Phoenix, AZ 85007

Email:

[email protected].

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

  • Electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
  • By mail at:
    U.S. Department of Health and Human Services
    200 Independence Avenue, SW
    Room 509F, HHH Building
    Washington, D.C. 20201
  • By phone:
    1-800-368-1019
    800-537-7697 (TDD).

Information about how to file a complaint can be found on the Health and Human Services Office of Civil Rights website.

  • ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (844) 770-9500 ext. 1 (TTY: 711).
  • Díí baa akó nínízin: Díí saad bee yáníłti’go Diné Bizaad, saad bee aká’ánída’áwo’dę́ę́’, t’áá jiik’eh, éí ná hólǫ́, kojį́’ hódíílnih (844) 770-9500 ext. 1 (TTY: 711)
  • 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 (844) 770-9500 ext. 1（TTY: 711）。
  • CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (844) 770-9500 ext. 1 (TTY:711).
  • PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (844) 770-9500 ext. 1 (TTY:711).
  • 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (844) 770-9500 ext. 1 (TTY: 711) 번으로 전화해 주십시오.
  • ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le (844) 770-9500 ext. 1 (ATS : 711).
  • ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: (844) 770-9500 ext. 1 (TTY: 711).
  • ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните (844) 770-9500 ext. 1 (телетайп: 711).
  • 注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。(844) 770-9500 ext. 1（TTY: 711）まで、お電話にてご連絡ください。
  • OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite (844) 770-9500 ext. 1 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 711).
  • ܐܵܪ ܵܗ ܼ ܘ : ܢܸܐ ܢ ܿܘ ܬܚ ܼܿ ܐ ܐ ܹܟ ܢ ܿܘܬܝܼ ܡܸ ܙܡ ܼܿ ܗ ܐܵܢ ܵܫ ܸܠ ܐܵܝ ܵܪ ܿ ܘܬ ܵܐ ، ܢܿ ܘܬܼܝܨ ܵܡ ܢܿܘ ܬܼܝܠ ܒܼܿ ܩܕ ܐ ܹ ܬ ܼܿ ܡܠ ܸ ܚ ܐ ܵܬ ܪ ܿܝܼ ܼܿ ܗܕ ܐܵܢ ܵܫ ܸܠܒ ܬܝܼ ܐܵܢ ܵܓ ܼܿ ܡ . ܢ ܿܘ ܪܩ ܠ ܼܿ ܥ ܐܵܢ ܵ ܝܢ ܸ ܡ(844) 770-9500 ext. 1 (TTY: 711)
  • เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร (844) 770-9500 ext. 1 (TTY:711).
  • ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero (844) 770-9500 ext. 1 (TTY: 711).
  • ﻣﻠﺣﻭﻅﺔ: ﺇﺫﺍ ﻛﻧﺕ ﺗﺗﺣﺩﺙ ﺍﻟﻠﻐﺔ ﺍﻟﻌﺭﺑﻳﺔ، ﻓﺈﻥ ﺧﺩﻣﺎﺕ ﺍﻟﻣﺳﺎﻋﺩﺓ ﺍﻟﻠﻐﻭﻳﺔ ﻣﺗﻭﻓﺭﺓ ﻟﻙ ﺑﺎﻟﻣﺟﺎﻥ. ﺍﻟﻣﺭﺟﻭ ﺍﻻﺗﺻال ﺑﺭﻗﻡ ﺍﻟﺗﺎﻟﻲ:844 -770-9500 ﺍﺿﻐﻁ ﺍﻟﺭﻗﻡ ١ (رقم ھاتف الصم والبكم: 711)
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