Using the AZ Unemployment Insurance Call Center Phone System

Using the Arizona Unemployment Insurance Call Center Phone System and Telephone Information and Payment System (TIPS)

Phone: 1-877-600-2722

Option 1

• Information on how to apply for unemployment insurance benefits.

Option 2

• General information about verifying your identity through ID.me.

Option 3

• Information about overpayments, including overpayment waivers, payment options, and other overpayment questions.

Option 4

• Claim status information.
• Automated access to payment details and balance information.
• Electronic Payment Card information.
• Instructions on how to file an appeal.
• All other reasons related to your active or expired claim.

Option 5

• Answers to frequently asked questions.