Website Feedback
Your feedback helps us improve our website. Please go to the Website Questions or Problems section and fill out every part of the form.
Privacy Notice
Do not include personal or private case information in this form. Information sent through this form is not private or confidential.
Do not use this form to submit a complaint or concern about your case.
Reporting a Complaint About Your Case
The DES Ombudsman’s Office can help with:
- Problems related to your case or DES programs
- Issues with DES online applications, such as:
- Technical problems
- System issues
- Browser problems
- Finding the right resources if your concern is not related to DES
Questions About Your Case Status
Have questions about your case? Please contact your DES program or service directly. Contact information can be found using these program links:
- Adult Protective Services (APS) – Responsible for investigating allegations of abuse, exploitation and neglect of vulnerable adults.
- Arizona Early Intervention Program (AzEIP) – Supports and services for infants and toddlers with developmental delays or disabilities, and their families.
- Benefits and Medical Eligibility (Family Assistance Administration) – helps with:
- Food assistance (SNAP)
- Medical assistance (AHCCCS)
- Cash assistance
- State assistance
- Child Care – For Child Care Assistance.
- Child Support Services – Locate non-custodial parents, establish legal paternity, collect child support payment.
- Developmental Disabilities – Services for individuals with developmental disabilities.
- Rehabilitation Services helps with:
- Vocational Rehabilitation
- Independent Living services
- Blind and Business Enterprise Programs
- Unemployment insurance – For questions related to Unemployment Insurance Benefits.
Website Questions or Problems
The following form is only to submit website feedback.