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To protect taxpayer dollars from criminals and ensure Arizonans in need can access benefits in a timely manner, beginning this week, claimants filing initial claims for Pandemic Unemployment Assistance (PUA) will need to verify their identities using ID.me’s safe and secure online portal before they can receive PUA benefits. Learn more.

States across the nation continue to see an extraordinary number of claims filed as a result of identity theft. DES has become aware that some Arizona residents are receiving notices and benefit cards at their address with the names of individuals who do not reside at that location. This is the result of criminals attempting to obtain funds from the new federal Pandemic Unemployment Assistance (PUA) program by using randomly selected in-state addresses during the application process. More information regarding unemployment fraud can be found here. To report fraud, file a report online or call the DES Fraud Hotline at 1 (800) 251-2436.

DES Services Related to COVID-19

Volunteer Engagement Center

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“How far that little candle throws his beams! So shines a good deed in a weary world.” ~ William Shakespeare

The Volunteer Engagement Center strives to engage Arizonans through volunteerism to support the mission of the Department of Economic Security (DES) in helping others reach their potential through temporary assistance for those in need, and care for the vulnerable. If it’s your wish to partner with those who hold a true and common desire to make a positive and lasting impact on the lives of others, then joining our team of volunteers may be just what you’re looking for.

We offer great volunteer opportunities throughout the state, including but not limited to:

Program Review Committee Members
DES Ambassador
Clerical and Administrative Assistants
Client Advocates

Eligibility

Must be honest on the Volunteer Application and complete all areas applicable to you.
Hold and provide a copy of a valid State-issued Identification or Driver’s License.
Must successfully pass the background clearance process.
At time of application must be at least 18 years of age; however, those from 13 to 17 years of age will be considered for certain positions with written parental consent.
A Fingerprint Clearance Card will be required for opportunities where the volunteer works directly with vulnerable adults or children, or for the Information Technology Department. For clarification, contact the Volunteer Engagement Center.

Information Needed to Apply

It is recommended that you have the following information on hand before you begin the Volunteer Application:

Driver’s License Number and Expiration Date or State Identification Number
Contact information for two References (name, address and phone number)
Contact information for two Emergency Contacts (name, address and phone number)
Any documents you wish to attach to the Application, i.e., Resume, Driver’s License or State ID, Fingerprint Clearance Card, Letters of Reference, Photo (jpg) for Volunteer Badge, etc.

Apply to Become a Volunteer

Review our Open Volunteer Opportunities, and select an opportunity that interests you; or continue to the Volunteer Application page to complete and submit your paperwork.

For questions regarding the application process or to inquire about our opportunities, please contact:

Volunteer Engagement Center
Phone: (602) 542-1991
Email: [email protected]

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Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification.

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