The Unemployment Insurance Call Center will be open on the state observed holiday Friday, July 3 from 9:30am-3:00pm and will resume regular hours on Sunday, July 5 from 9:30am to 5:00pm to continue to serve Arizonans in need. All other DES Offices will be closed Friday, July 3 in observance of the Independence Day holiday.
If you have an outstanding issue with your unemployment claim, your benefit amount will show as $0.00 until the claim is processed. Our staff are working around the clock to address outstanding issues on claims, and you will be notified when a decision is made on your claim. Please note: You will be contacted if additional information is needed. After submitting this information, your claim will be under review while our adjudicators continue to process your claim and will notify you when a decision is made. Submitting duplicate documents may result in further delay to processing claims.
A new Unemployment Data Dashboard has been created to enhance and supplement the data previously reported in the unemployment weekly claims reports by showing an unduplicated count of Arizonans receiving benefits, call center data and year-over-year comparisons, in addition to the regularly reported weekly claims. The new data dashboard will replace the weekly claims report after next week, and will be published on Tuesdays. View the UI Dashboard.
Volunteer Engagement Center
“How far that little candle throws his beams! So shines a good deed in a weary world.” ~ William Shakespeare
The Volunteer Engagement Center strives to engage Arizonans through volunteerism to support the mission of the Department of Economic Security (DES) in helping others reach their potential through temporary assistance for those in need, and care for the vulnerable. If it’s your wish to partner with those who hold a true and common desire to make a positive and lasting impact on the lives of others, then joining our team of volunteers may be just what you’re looking for.
We offer great volunteer opportunities throughout the state, including but not limited to:
- Program Review Committee Members
- DES Ambassador
- Clerical and Administrative Assistants
- Client Advocates
Eligibility
- Must be honest on the Volunteer Application and complete all areas applicable to you.
- Hold and provide a copy of a valid State-issued Identification or Driver’s License.
- Must successfully pass the background clearance process.
- At time of application must be at least 18 years of age; however, those from 13 to 17 years of age will be considered for certain positions with written parental consent.
- A Fingerprint Clearance Card will be required for opportunities where the volunteer works directly with vulnerable adults or children, or for the Information Technology Department. For clarification, contact the Volunteer Engagement Center.
Information Needed to Apply
It is recommended that you have the following information on hand before you begin the Volunteer Application:
- Driver’s License Number and Expiration Date or State Identification Number
- Contact information for two References (name, address and phone number)
- Contact information for two Emergency Contacts (name, address and phone number)
- Any documents you wish to attach to the Application, i.e., Resume, Driver’s License or State ID, Fingerprint Clearance Card, Letters of Reference, Photo (jpg) for Volunteer Badge, etc.
Apply to Become a Volunteer
Review our Open Volunteer Opportunities, and select an opportunity that interests you; or continue to the Volunteer Application page to complete and submit your paperwork.
For questions regarding the application process or to inquire about our opportunities, please contact:
Volunteer Engagement Center
Phone: (602) 542-1991
Email: [email protected]
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