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To protect taxpayer dollars from criminals and ensure Arizonans in need can access benefits in a timely manner, beginning this week, claimants filing initial claims for Pandemic Unemployment Assistance (PUA) will need to verify their identities using ID.me’s safe and secure online portal before they can receive PUA benefits. Learn more.

States across the nation continue to see an extraordinary number of claims filed as a result of identity theft. DES has become aware that some Arizona residents are receiving notices and benefit cards at their address with the names of individuals who do not reside at that location. This is the result of criminals attempting to obtain funds from the new federal Pandemic Unemployment Assistance (PUA) program by using randomly selected in-state addresses during the application process. More information regarding unemployment fraud can be found here. To report fraud, file a report online or call the DES Fraud Hotline at 1 (800) 251-2436.

DES Services Related to COVID-19

Workforce Innovation and Opportunity Act Equal Opportunity

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The nondiscrimination and Equal Opportunity provisions of Workforce Innovation and Opportunity Act (WIOA), Section 188, prohibit discrimination against applicants, beneficiaries and employees on the basis of race, color, national origin, age, disability, sex, religion, and political affiliation or belief, as well as against beneficiaries on the basis of citizenship and participation in WIOA. Section 188 of WIOA also requires that states develop, implement and maintain, for each of their programs, a document titled the Nondiscrimination Plan.

The Nondiscrimination Plan describes the actions the state takes to ensure its WIOA Title I-financially assisted programs, activities, and program operators are complying with the Equal Opportunity and nondiscrimination requirements of WIOA and its implementing regulations.

The Nondiscrimination Plan is organized into nine sections titled Elements:

Element One: Designation of State and Local Level Equal Opportunity Officers;
Element Two: Notice and Communication;
Element Three: Review Assurances, Job Training Plans, Contracts, Policies and Procedures;
Element Four: Affirmative Outreach;
Element Five: Compliance with Section 504 of the Rehabilitation Act of 1973, as amended and 20 CFR Part 38;
Element Six: Data and Information Collection and Maintenance;
Element Seven: Monitoring Recipients for Compliance;
Element Eight: Complaint Processing Procedures; and
Element Nine: Corrective Actions/Sanctions.

2019-2020 State of Arizona's Non-Discrimination Plan

State-Level WIOA Equal Opportunity Officer
Office of Equal Opportunity
P.O. Box 6123
Mail Drop 51H3
Phoenix, Arizona 85005-6123
Phone: (602) 364-3976
Email: [email protected]

Equal Opportunity Employer/Program -auxiliary aids and services are available upon request to individuals with disabilities.

Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification.

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Workforce Innovation and Opportunity Act Equal Opportunity