The Unemployment Insurance Call Center will be open on the state observed holiday Friday, July 3 from 9:30am-3:00pm and will resume regular hours on Sunday, July 5 from 9:30am to 5:00pm to continue to serve Arizonans in need. All other DES Offices will be closed Friday, July 3 in observance of the Independence Day holiday.

If you have an outstanding issue with your unemployment claim, your benefit amount will show as $0.00 until the claim is processed. Our staff are working around the clock to address outstanding issues on claims, and you will be notified when a decision is made on your claim. Please note: You will be contacted if additional information is needed. After submitting this information, your claim will be under review while our adjudicators continue to process your claim and will notify you when a decision is made. Submitting duplicate documents may result in further delay to processing claims.

A new Unemployment Data Dashboard has been created to enhance and supplement the data previously reported in the unemployment weekly claims reports by showing an unduplicated count of Arizonans receiving benefits, call center data and year-over-year comparisons, in addition to the regularly reported weekly claims. The new data dashboard will replace the weekly claims report after next week, and will be published on Tuesdays. View the UI Dashboard.