Find Help with your Unemployment Insurance Overpayment
If you have questions regarding the overpayment classification and/or the original disqualifying determination, please contact the UI Call Center:
- Toll-Free: 1 (877) 600-2722
- Phoenix: (602) 364-2722
- Tucson: (520) 791-2722
- Telecommunications Relay Service for the Deaf/Hard of Hearing: 711 Toll-Free
Accommodations and Language Assistance:
Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, DES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable accommodation based on language or disability should contact the DES Office of Equal Opportunity at [email protected]. Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.
Our web page can be viewed in Spanish by selecting Espanol in the upper right-hand corner of the screen. Once it is selected, all content will be translated into Spanish. Our UI call center also offers both English and Spanish options. If the caller selects Spanish, the call will be directed to a Spanish-speaking agent.
Unemployment Insurance Overpayments Navigation Tool
If you received a "Determination of Overpayment Notice", choose the correct path to follow from the following options:
I have been overpaid and I am choosing to pay this back.
Make a payment online, by phone or mail. Payment plans are available.
I may have been overpaid, but I am unable to pay this back.
I do not agree that I was overpaid.
Submit an appeal online, by phone, fax or mail.
or
This wasn’t me and I want to report identity theft fraud.