Effective November 1, 2017, APS will no longer accept fax, mail, or walk-in reports of abuse, neglect, or exploitation of vulnerable adults. APS will continue to accept phone reports Monday - Friday 7:00 a.m. to 7:00 p.m. and Saturday, Sunday and state holidays 10:00 a.m. to 6:00 p.m. (1-877-SOS-ADULT/1-877-767-2385). Online reports are available 24 hours a day, seven days a week at www.azdes.gov/reportadultabuse.
Now Hiring Adult Protective Services Specialists
APS Registry (250 KB PDF) updated every Monday
Every year in Arizona, DES receives thousands of reports alleging that a vulnerable adult (people 18 years of age and older) are the victims of neglect, abuse or exploitation.
The most common of these allegations involve self-neglect situations where the adult’s safety or well-being is being compromised by their inability to take care of their basic needs, their medical needs, their finances, their home environment or their personal hygiene. In other cases, vulnerable adults may be the victims of neglect, financial exploitation or physical, emotional or sexual abuse.
Adult Protective Services can help. Working in partnership with law enforcement, the courts and community based service providers, APS can assist in facilitating services and supports that help protect vulnerable adults from abuse, neglect or exploitation, and help them live as independently as possible.