Arizona Adult Protective Services (APS) is a program within the DES Division of Aging and Adult Services (DAAS) and is responsible for investigating allegations of abuse, exploitation and neglect of vulnerable adults.
By phone:
Monday - Friday:
7:00 a.m. - 7:00 p.m.
Saturday, Sunday and state holidays:
10:00 a.m. - 6:00 p.m.
1-877-SOS-ADULT
(1-877-767-2385)
Online:
The online reporting form is available 24 hours a day, seven days a week.
For life-threatening emergencies, call 911 immediately.
Report Child Abuse
Learn about child abuse and neglect, how to recognize it and how to file a report online or by phone.
Employers
Find out how to see if your possible candidate is on the APS registry for adult abuse.
Mandated Reporters
Find out who the individuals who are required to report to APS are and what information is needed to file a report.
APS Registry
Find out who has been found, through an APS investigation and due process, to have abused, neglected or exploited a vulnerable adult.
APS Improvements
Learn what DES and state agencies are doing to increase the statewide efforts to meet the needs of Arizona’s vulnerable population.
Abuse can take many forms. Not all abuse is seen with the naked eye. Abuse can take many forms, including:
Neglect is the deprivation of:
Exploitation is the illegal or improper use of an individual or their resources for another person's profit or advantage. This can include:
Abuse, neglect and exploitation can occur for many reasons. Also, individuals can be victimized by friends, family members or strangers.
Below are factors that can lead to abuse, neglect, or exploitation:
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Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification