Answers to Questions about Weekly Unemployment Insurance Claims

I've applied for UI Benefits, why do I have to file weekly claims? Applying (also referred to as the initial claim) only begins the benefit claims process. You must file regular weekly claims either on the Internet or by submitting a paper certification. You must continue to file each week for as long as you are unemployed, meet all eligibility requirements and wish to make a claim for benefits.

The following actions may be pending but should NOT prevent you from filing weekly claims:

• Your application for benefits is pending and you are waiting to see if you are eligible;
• You received a Wage Statement/Form UB-107 (look at a sample Wage Statement and filed a Wage Protest because of missing or incorrect wages;
• You receive a letter or be informed that a "benefits cannot be paid at this time due to [issue]" (this does not mean you have been denied benefits; follow the instructions in the letter and continue filing);
• You have a separation or other eligibility issue pending on your claim and a determination about your eligibility for benefits is still pending;
• You received a determination of ineligibility or disqualification and have filed an appeal (if this determination is later reversed, payments will only be issued for benefit weeks you have filed).
• While continuing to file weekly claims, you know that you were not eligible during a specific week.

All weeks must be filed (certified) in order, without a break. If you miss a week, you will be able to file for the current week and the prior week (the one you missed filing for) only. If you miss filing your weekly claims for more than two weeks, the weekly claim filing system will no longer recognize you. Failing to file a weekly claim can result in a delay in having your benefits approved and/or in receiving your weekly benefit payments. If you receive a message indicating that there is no record of your Social Security Number, the system is missing two or more of your most recent weekly claims (meaning that the two previous consecutive benefit weeks were not submitted for processing/payment in a timely manner). You may reactivate your claim online.  Note: the online system that you used to initially apply for UI benefits is also used to reopen your claim, provided that you have a benefit year that has not yet expired.

Visit our PIN or Password Reset page for instructions.

You may view information about your claim online by accessing the Weekly Claim System. After making your language selection and entering your Social Security Number (SSN), choose "View Claim Information" from the dropdown options.

• Remaining balance
• You may view information about your claim online by accessing the Weekly Claim System. After making your language selection and entering your Social Security Number (SSN), choose "View Claim Information" from the dropdown options.
• Information about weeks claimed and processed
• Unresolved issues
• Disqualifications
• Benefit payment information for income tax purposes

When you initially apply and qualify for benefits, a benefit year is established. The benefit year normally begins the Sunday of the week in which you file your initial application for UI. Your benefit year ends 365 days later. Your benefit year ending date will appear on your Wage Statement (UB-107). If, during this benefit year, you stop filing because of work, vacation, illness or some other reason; you must re-activate your claim (provided that you have a balance remaining in your regular account with a benefit year that has not expired or qualify for one of the extensions that are still in effect). You may reactivate your regular UI claim online.