The Division develops policies that conform to state, federal, and contractual requirements. The Division has five policy manuals which include the Operations, Medical, Eligibility, Behavior Supports, and Provider manual. Changes in policy are communicated via electronic policy notifications which are sent to all Division employees, Providers, Administrative Services Subcontractors, and individuals who have opted in to receive notifications. To be notified directly about our changes, you may opt in by sending an email with your contact information to [email protected].
The Division welcomes comments and suggestions at any time. For more information regarding our policies and materials, contact the Policy Unit at (602) 542-0419 or [email protected].
Always reference policy posted online to ensure you are following the policy currently in effect. Division Policy is inclusive of all five manuals as listed below.
Forms and Publications
Many of the forms and publications used by the Division are a part of the Arizona Division of Economic Security (DES) Documents Center.
Policies Open for Public Comment
The Arizona Legislative Information System hosts an online version of the Arizona Revised Statutes (ARS) for the division. Current statutes that govern the Division are viewable in ARS Title 36, Chapter 5.1
(scroll down approximately one-third of the page):
Chapter 5.1 - State Department of Developmental Disabilities
Article 1 Administration and Regulation
Article 2 Developmental Disabilities
Article 3 Licensing and Monitoring of Community Residential Settings
Article 4 Third Party Liability Program
Article 5 Family Support
Rules are written by the Division and go through an extensive hearing process. Once approved, they have the force of law. Rules exist to clarify how the Division will implement the law in more specific and practical terms.
Current rules governing the Division may be found at the Arizona Secretary of State Website.