Scheduled Maintenance Notification
On May 19th, 2019, the login process to the EBT customer web site/portal will change from using a Card Number and PIN to using a User ID and Password. All users will have to create a User ID and Password to access the application.
DAAS Policy Chapter 3000 (v2004)
Policy and Procedure Manual Chapter 3000 (2004)
This section provides an outline of the Division of Aging and Adult Services (DAAS) policies and procedures for services and programs. Delivery of services and programs must be in compliance with the requirements stipulated in the individual service scopes of work. You may download the latest version Adobe Acrobat® Reader via the link at the bottom of this page.
Chapter 3000 Policy and Exhibits - 2004
Prior Chapter 3000 – Services and Programs - Full VersionThis release has an effective date of July 1, 2004 | 338 KB |
PLEASE NOTE -The following Policy Exhibits relate to the July 1, 2004 Policy ONLY |
| 3000A | 2004 Service Eligibility Matrix | 72 KB | |
| 3000B | Nutrition Screening Initiative "DetermineYour Nutritional Health" (English) | 179 KB | |
| 3000B | Nutrition Screening Initiative "Determine Your Nutritional Health" (Spanish) | 143 KB | |
| 3000C | Client Agreement & Authorization (AAA-1053A) | 83 KB | |
| 3000D | Counselor Certification Guidelines | 73 KB | |
| 3000E | Counselor Job Description | 69 KB | |
| 3000F | Volunteer Counselor Responsibilities & Obligations (AAA-1051A) | 103 KB | |
| 3000G | Authorization for Release of Confidential Information | 92 KB | |
| 3000H | Case Notes | 75 KB | |
| 3000I | Volunteer Registration | 102 KB | |
| 3000J | Confidential References | 82 KB | |
| 3000K | Conflict of Interest Screen | 82 KB | |
| 3000L | Volunteer Contract | 104 KB | |
| 3000M | Ombudsman Case (Fillable Form) | MS WORD | 199 KB |
| 3000N | Ombudsman Case | 25 KB |
This section contains a basic definition of terms used in our policy documents
Chapter 6000 – The Aging and Adult Services Glossary
| View Chapter 6000 | 190 KB |
General Assistance for Adults and Seniors
- Utility Payment Assistance for Adults and Seniors
- Senior Community Service Employment Program
- Aging and Disability Resources - AZLinks
- Short Term Crisis Eviction Prevention
- Health Insurance Assistance for Older Arizonans
- Information for Community Partners and DAAS Contractors
- Locate the Area Agency on Aging for your area
- Find a congregate meal site in your area
- Home delivered meal services in your area
- Mesothelioma Guide
Resources for Adult Caregivers
Connect with Us!
Stay up-to-date with news and updates delivered straight to your inbox
