NEW! Pay Child Support in Cash at CVS, Family Dollar, Ace Cash Express and 7-Eleven with TouchPay Walk-In Retail
DCSS is now offering another way to make a cash payment for child support without having to go to a Child Support Office. Partnering with TouchPay, the provider of the payment kiosks at some AZ DCSS offices, Walk-In Retail is designed for noncustodial parents who prefer to pay with cash at a participating retailer in your neighborhood.
To make a Walk-In Retail payment at CVS, Family Dollar, Ace Cash Express or 7-Eleven, go to PayInCashNow.com to get your DCSS PaySlip with your personal barcode. Present the barcode – either on a smart phone or on a printed PaySlip – to any cashier to be scanned at the counter. Reuse the barcode for future payments or get a new one, as needed. Just Scan, Pay and Go! Your receipt will show the amount applied to child support, plus a $2.50 transaction fee, and the total amount paid. Your receipt will show the amount applied to Arizona Department of Child Support Services, plus a $2.50 transaction fee, and the total amount paid.
For a map of nearby retail pay locations, please click here.
New DCSS Avondale Office
In an effort to provide services to our clients in the West Valley, DCSS will now be serving clients out of the Avondale DES office starting Tuesday, February 20, 2018.
Payment Kiosks Available!
A convenient, digital way to pay child support
A payment option is now available in Pima and Maricopa counties: TouchPay self-servce payment kiosks. The kiosks are free to use and accept cash, credit/debit cards (Visa, MasterCard, American Express, Discover) or checks. It's simple touch-screen technology makes payments a breeze.
The kiosks are available at the following DCSS offices:
- East Valley: 125 E. Elliot Rd., Chandler 85225
- North Valley: 11420 N. 19th Ave., Phoenix 85029
- South Valley: 515 N 51st Ave., Ste. 120, Phoenix 85043
- The Financial Center: 3443 N. Central Ave., 1st Floor Lobby, Phoenix 85012
- Avondale: 290 E. La Canada, Avondale, AZ 85323
- Tucson: 1455 S. Alvernon Way, Tucson 85711
Arrears Forgiveness Opportunity
The DES Division of Child Support Services (DCSS) recognizes that there are certain circumstances that make it difficult for noncustodial parents to meet their child support obligations. To help with these situations, the DCSS offers a customer incentive program including a GED/back-to-school incentive and a hardship/forgiveness program.
- GED/back-to-school incentive program
The DCSS support parents who owe child support in furthering their education. If you go back to school to get your High School Diploma or General Education Development (GED) any time after July 1, 2014, you may be eligible for a reduction of the monies owed to the DCSS. See the GED Back-To-School Incentive Program for more information.
The DCSS understands that under certain circumstances, noncustodial parents may face challenges that permanently affects their ability to pay current or past-due (arrears) child support. In specific situations, noncustodial parents may be eligible for a total or partial forgiveness of state-owed arrears. See the DCSS Hardship Program Flyer (CSE-1276A) for more information.
Employer Seminars and Presentations
Employers are a key partner in Arizona's Child Support Program. To help employers understand their responsibilities under the law, Child Support Services is offering FREE Employer Seminars and Presentations to payroll and human resource staff. View more information about the monthly Employer Seminars and Presentations.
No Wrong Door / Office
You can go into any Arizona child support office to make a child support payment*, pick up an application, drop off/pick up paperwork, ask a question or get general information. If your case is in the process of court action, you may have to go to the office where your case is assigned to speak directly with your assigned case worker.
DES Division of Child Support Services
Hours and Office Locations
* The Coolidge, Nogales and Cottonwood offices are unable to process walk-in payments.
** Legal Documents & Correspondence Only
Remitting child support payments.