On May 19th, 2019, the login process to the EBT customer web site/portal will change from using a Card Number and PIN to using a User ID and Password. All users will have to create a User ID and Password to access the application.
If you prefer to report fraud via our telephone hotline please call our toll free number, 1-800-251-2436, or locally at 602-542-9449.
To help in our investigation, please complete as much information as you can below. If you provide your name and phone number, an investigator will be able to contact you if more information is needed for an investigation. Please understand we are prohibited by law from revealing the results of investigations.
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Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable accommodation based on language or disability should contact ADES’s Office of Equal Opportunity at [email protected]. Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.