Can we continue to file paper claims with DES, even if we file electronically with other plans?
Yes, providers may continue to send paper claims. Providers are not required to submit HIPAA compliant transactions to a DES health plan if the provider is currently not submitting electronic claims to that DES health plan.
We were told we could not submit electronic claims to DES, is this changing?
Yes, as a result of the HIPAA regulations, DES Health Plans will be accepting electronic HIPAA compliant claims from providers.