The Unemployment Insurance Call Center will be CLOSED on Sunday, October 25 for system maintenance. UI and PUA claimants will still be able to apply for benefits and file weekly certifications online. The Call Center will resume its regular weekday hours, 7 a.m. - 7 p.m., Monday, October 26.
To protect taxpayer dollars from criminals and ensure Arizonans in need can access benefits in a timely manner, beginning this week, claimants filing initial claims for Pandemic Unemployment Assistance (PUA) will need to verify their identities using ID.me’s safe and secure online portal before they can receive PUA benefits. Learn more.
States across the nation continue to see an extraordinary number of claims filed as a result of identity theft. DES has become aware that some Arizona residents are receiving notices and benefit cards at their address with the names of individuals who do not reside at that location. This is the result of criminals attempting to obtain funds from the new federal Pandemic Unemployment Assistance (PUA) program by using randomly selected in-state addresses during the application process. More information regarding unemployment fraud can be found here. To report fraud, file a report online or call the DES Fraud Hotline at 1 (800) 251-2436.
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Reports, Forms, Pamphlets and Policies
You can search for reports, forms, policies and pamphlet and posters with information about specific programs and services.
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| Download | Number | Name | Effective Date |
|---|---|---|---|
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J-020 | Discrimination Complaint- Clients, Applicants and Contractors | 08/01/2020 |
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FAA-0098A-S | Solicitud de Apelación | 08/01/2020 |
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J-020-SFF | Reclamación por Discriminación - Clientes, Solicitantes, y Contratistas | 08/01/2020 |
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J-020-SLP | Reclamo Por Discriminación- Clientes, Solicitantes, y Contratistas | 08/01/2020 |
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FAA-0098A | Hearing Request | 08/01/2020 |
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J-020-LP | Discrimination Complaint- Clients, Applicants and Contractors | 08/01/2020 |
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CCA-1269A | Sworn Statement by the Registered Family Child Care (FCC) Provider | 08/01/2020 |
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GCI-1083A | Consent for Child Assessment | 08/01/2020 |
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LCR-1085A | Adult Protective Services Records Check Request | 08/01/2020 |
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GCI-1083AS | Consentimiento para la Evaluación del Niño | 08/01/2020 |
| Download | Number | Name | Effective Date |
|---|---|---|---|
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30th Month November 2019 | 30th Month Financial Report FY 2019 through November 2019 | 01/07/2020 |
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Annual Report on Homelessness 2019 | Annual Report on Homelessness 2019 | 01/06/2020 |
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2019 Homeless Lottery Funds Report | 2019 Homeless Lottery Funds Report | 01/06/2020 |
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Annual Report 2018-2019 | 2018-2019 DES Annual Report | 12/31/2019 |
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30th Month October 2019 | 30th Month Financial Report FY 2019 through October 2019 | 12/24/2019 |
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Statistical Bulletin November 2019 | Statistical Bulletin November 2019 | 12/16/2019 |
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AZ State Plan - TEFAP 2019-2020 | Arizona State Plan- The Emergency Food Assistance Program (TEFAP) 2019-2020 | 12/06/2019 |
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TANF Report October 2017 | TANF State Plan Effective October 1, 2017 | 12/05/2019 |
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6AAC7 | Five-Year Review Report - Divison of Child Support Services | 12/03/2019 |
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Statistical Bulletin October 2019 | Statistical Bulletin October 2019 | 12/02/2019 |
| Download | Number | Name | Effective Date |
|---|---|---|---|
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FAA-1492A | Authorized Representatives - Rights & Responsibilities | 06/01/2020 |
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CSE-1209B | How to make a payment | 06/01/2020 |
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UIB-1246A | COVID-19 Pandemic Scenarios and Benefits Available | 06/01/2020 |
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ESA-1060D | Reentry Workforce Services | 06/01/2020 |
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UIB-1246A-S | Situaciones Hipotéticas con Respecto a la Pandemia de COVID-19 y Los Beneficios Disponibles | 06/01/2020 |
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FAA-1492A-S | Representantes Autorizados - Derechos y Responsabilidades | 06/01/2020 |
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APS-1009A-S | Detén el abuso de adultos | 06/01/2020 |
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GCI-1070A | Child and Family Rights in the Arizona Early Intervention Program | 05/01/2020 |
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DES-1198A | Human Services Campus | 05/01/2020 |
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HRP-1047A | Arizona Commodity Senior Food Program (CSFP) | 05/01/2020 |
| Download | Number | Name |
Effective Date |
|---|---|---|---|
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CCA-1272A-S | Reconocimiento de los padres de AZ STEPS | 09/01/2020 |
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FY2022-Budget | Fiscal Year 2022 DES Budget Request | 09/01/2020 |
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CCA-1271A | AZ STEPS Parent Service Consent | 09/01/2020 |
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CSE-0167A | Request for Title IV-D Child Support Services and Applicant’s Rights and Responsibilities | 09/01/2020 |
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CCA-1272A | AZ STEPS Parent Acknowledgement | 09/01/2020 |
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DDD-2076A | DDD Health Plan Care Management Referral | 09/01/2020 |
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UIB-1244A | Initial Application for Pandemic Unemployment Assistance | 09/01/2020 |
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CSE-0167A-S | Solicitud del Título IV-D para Servicios de Sustento para Menores y los Derechos y Responsabilidades del Solicitante | 09/01/2020 |
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UB-106A | Weekly Claim for Unemployment Insurance (UI) Benefits | 09/01/2020 |
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FAA-1549A | Merchant Restaurant Meals Program | 09/01/2020 |
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