DES customer service centers are currently experiencing intermittent phone issues, as a result of the unprecedented increase in requests for services as a result of COVID-19. We are working with our telecommunications partners to quickly resolve. Please visit www.AZUI.com to apply for unemployment benefits, view frequently asked questions pertaining to employment impacted by COVID-19, and other important information. Resources for other programs can be found at: https://des.az.gov/services/coronavirus. Thank you for your patience.
On March 30, 2020, Governor Doug Ducey issued a Stay-at-Home order in response to the COVID-19 pandemic, beginning April 1, 2020 through April 30, 2020. Under previous orders from the Governor, DES services are considered essential services, which means DES will continue to stay open to serve Arizonans in need. The public is encouraged to access DES services online or by phone to continue social distancing, but offices will remain open for those who cannot access services virtually.
On March 20, 2020, Governor Doug Ducey issued an executive order and administrative action aimed at providing certainty and economic relief for those facing financial hardship because of COVID-19, increasing access to unemployment benefits. These resources are applied retroactively to hardships experienced after March 11, 2020. Applications will be accepted beginning March 23, 2020.