The Unemployment Insurance Call Center will be CLOSED on Sunday, October 25 for system maintenance. UI and PUA claimants will still be able to apply for benefits and file weekly certifications online. The Call Center will resume its regular weekday hours, 7 a.m. - 7 p.m., Monday, October 26.
To protect taxpayer dollars from criminals and ensure Arizonans in need can access benefits in a timely manner, beginning this week, claimants filing initial claims for Pandemic Unemployment Assistance (PUA) will need to verify their identities using ID.me’s safe and secure online portal before they can receive PUA benefits. Learn more.
States across the nation continue to see an extraordinary number of claims filed as a result of identity theft. DES has become aware that some Arizona residents are receiving notices and benefit cards at their address with the names of individuals who do not reside at that location. This is the result of criminals attempting to obtain funds from the new federal Pandemic Unemployment Assistance (PUA) program by using randomly selected in-state addresses during the application process. More information regarding unemployment fraud can be found here. To report fraud, file a report online or call the DES Fraud Hotline at 1 (800) 251-2436.
Documents Center
Reports, Forms, Pamphlets and Policies
You can search for reports, forms, policies and pamphlet and posters with information about specific programs and services.
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- Click on the tab that corresponds with the type of document type you are looking for, or click on the "All Documents" tab to search through all available documents. You can refine your search by selecting a category from the Filter by Category drop-down.
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| Download | Number | Name | Effective Date |
|---|---|---|---|
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GCI-1020A | Authorization to Disclose Protected Health Information | 05/01/2020 |
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GCI-1020AS | Authorization to Disclose Protected Health Information (Spanish) | 06/01/2020 |
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GCI-1021A | Individualized Family Service Plan - Packet | 03/01/2019 |
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GCI-1021A-S | Plan Individualizado de Servicio Familiar - Paquete | 03/01/2019 |
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GCI-1021C | Child Indicators Summary | 03/01/2019 |
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GCI-1021C-S | Resumen de los Indicadores del Niño/a | 03/01/2019 |
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GCI-1021E | Individualized Family Service Plan (IFSP) Transition | 01/01/2019 |
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GCI-1021E-S | Plan Individualizado De Servicio Familiar (IFSP) Transición | 01/01/2019 |
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GCI-1021G-J | Individualized Family Service Plan (Addendum) - Packet | 12/01/2018 |
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GCI-1021G-J-S | Plan Individualizado de Servicio Familiar (Adenda) - Paquete | 12/01/2018 |
| Download | Number | Name | Effective Date |
|---|---|---|---|
|
2005 Child Care Report to JLBC | Child Care Report to JLBC 2005 | 09/29/2005 |
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2006 Child Care Report to JLBC | Child Care Report to JLBC 2006 | 10/02/2006 |
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2007 Child Care Report to JLBC | Child Care Report to JLBC 2007 | 10/01/2007 |
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2008 Child Care Report to JLBC | Child Care Report to JLBC 2008 | 09/22/2008 |
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2009 Child Care Report to JLBC | Child Care Report to JLBC 2009 | 09/30/2009 |
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2010 Child Care Report to JLBC | Child Care Report to JLBC 2010 | 10/01/2010 |
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2011 Child Care Report to JLBC | Child Care Report to JLBC 2011 | 09/30/2011 |
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2011 Homeless Lottery Funds Report | 2011 Homeless Lottery Funds Report | 12/27/2011 |
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2012 Child Care Report to JLBC | Child Care Report to JLBC 2012 | 10/09/2012 |
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2012 Homeless Lottery Funds Report | 2012 Homeless Lottery Funds Report | 12/21/2012 |
| Download | Number | Name | Effective Date |
|---|---|---|---|
|
CCA Emergency & Disaster Preparedness Plan | Child Care Administration Emergency and Disaster Preparedness Plan | 09/30/2019 |
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DES 1-01-12 | Americans with Disabilities Act (ADA) Title II | 03/15/2013 |
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DES 1-01-12-01 | Americans with Disabilities Act - Title 2 Procedures | 03/12/2013 |
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DES 1-01-12-01S | Procedimientos del Título II de la Ley de Estadounidenses con Discapacidades | 03/15/2013 |
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DES 1-01-12S | Ley de Estadounidenses con Discapacidades - Título II | 03/15/2013 |
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DES 1-01-14 | Office of Equal Opportunity: Client Complaints | 08/29/2016 |
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DES 1-01-14-01 | Director's Office of Equal Opportunity Procedures: Client Complaint Process | 02/24/2017 |
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DES 1-01-34 | Limited English Proficiency | 08/08/2014 |
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DES-1-92-03 | Tribal Government Consultation Policy | 04/14/2020 |
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DES-1-92-03-01 | Tribal Government Consultation Procedures | 04/14/2020 |
| Download | Number | Name | Effective Date |
|---|---|---|---|
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AAA-0525A | Residents’ Rights | 11/01/2019 |
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AAA-0525A-S | Derechos de Residentes | 11/01/2019 |
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AAA-1034A | Arizona Long-Term Care Ombudsman Program | 10/01/2018 |
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AAA-1034AS | Arizona Long Term Care Ombudsman Program (Spanish) | 09/01/2008 |
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AAA-1035A | Arizona Long-Term Care Ombudsman Program | 05/01/2019 |
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AAA-1035A-S | Programa del Ombudsman de Cuidado a Largo Plazo de Arizona | 05/01/2019 |
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AAA-1041A | A Guide for Caregivers | 10/01/2002 |
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AAA-1073A | Family Caregiver Support Program | 11/01/2007 |
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AAA-1075A | Assisted Living Residents Rights | 07/01/2005 |
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AAA-1138A | Community Action Services | 09/01/2019 |
| Download |
Number |
Name | Effective Date |
|---|---|---|---|
|
Annual Performance Report FFY 2009 | AzEIP's Annual Performance Report FFY 2009 | 07/01/2011 |
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Application for Federal Funds FFY 2011 | Arizona's Part C FFY 2011 Application for Federal Funds | 07/01/2011 |
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Application for Federal Funds FFY 2012 | Arizona's Part C FFY 2012 Application for Federal Funds | 07/27/2012 |
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Application for Federal Funds FFY 2013 | Arizona's Part C FFY 2013 Application for Federal Funds | 08/15/2013 |
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Application for Federal Funds FFY 2016 | Arizona's Part C FFY 2016 Application for Federal Funds | 05/01/2017 |
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Application for Federal Funds FFY 2017 | Arizona's Part C FFY 2017 Application for Federal Funds | 05/01/2017 |
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DES-1139A | Services Provided by DES | 09/01/2019 |
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DES-1139A-S | Servicios y Programas del DES | 09/01/2019 |
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Early Intervention Program Determinations FFY 2013 | Early Intervention Program Determinations FFY 2013 | 05/03/2017 |
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Early Intervention Program Determinations FFY 2014 | Early Intervention Program Determinations FFY 2014 | 05/03/2017 |
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