The Unemployment Insurance Call Center will be CLOSED on Sunday, October 25 for system maintenance. UI and PUA claimants will still be able to apply for benefits and file weekly certifications online. The Call Center will resume its regular weekday hours, 7 a.m. - 7 p.m., Monday, October 26.
To protect taxpayer dollars from criminals and ensure Arizonans in need can access benefits in a timely manner, beginning this week, claimants filing initial claims for Pandemic Unemployment Assistance (PUA) will need to verify their identities using ID.me’s safe and secure online portal before they can receive PUA benefits. Learn more.
States across the nation continue to see an extraordinary number of claims filed as a result of identity theft. DES has become aware that some Arizona residents are receiving notices and benefit cards at their address with the names of individuals who do not reside at that location. This is the result of criminals attempting to obtain funds from the new federal Pandemic Unemployment Assistance (PUA) program by using randomly selected in-state addresses during the application process. More information regarding unemployment fraud can be found here. To report fraud, file a report online or call the DES Fraud Hotline at 1 (800) 251-2436.
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You can search for reports, forms, policies and pamphlet and posters with information about specific programs and services.
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| Download | Number | Name | Effective Date |
|---|---|---|---|
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CCA-1200A | About Me Questionnaire | 10/01/2020 |
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LCR-1063A | Developmental Home License Denial, Revocation or Suspension Hearing Request | 10/01/2020 |
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LCR-1063A-S | Petición Audiencia Sobre Denegación, Revocación o Suspensión de Certificación de Hogar de o Comunitario | 10/01/2020 |
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CCA-1200A-S | Encuesta sobre mí | 10/01/2020 |
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UIB-1244A-S | Solicitud Inicial para Asistencia de Desempleo por la Pandemia | 10/01/2020 |
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FAA-1549A | Merchant Restaurant Meals Program | 09/01/2020 |
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CSE-0167A-S | Solicitud del Título IV-D para Servicios de Sustento para Menores y los Derechos y Responsabilidades del Solicitante | 09/01/2020 |
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WIO-1031A | Training Program Credential Checklist | 09/01/2020 |
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FAA-1573A | Rights and Responsibilities | 09/01/2020 |
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FAA-1573A-LP | Rights and Responsibilities (Large Print) | 09/01/2020 |
| Download | Number | Name | Effective Date |
|---|---|---|---|
|
Statistical Bulletin September 2020 | Statistical Bulletin September 2020 | 10/20/2020 |
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30th Month July 2020 | 30th Month Financial Report FY 2020 through July 2020 | 10/08/2020 |
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30th Month August 2020 | 30th Month Financial Report FY 2020 through August 2020 | 10/08/2020 |
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Statistical Bulletin April 2020 | Statistical Bulletin April 2020 | 10/05/2020 |
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Statistical Bulletin May 2020 | Statistical Bulletin May 2020 | 10/05/2020 |
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Statistical Bulletin June 2020 | Statistical Bulletin June 2020 | 10/05/2020 |
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Statistical Bulletin July 2020 | Statistical Bulletin July 2020 | 10/05/2020 |
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Statistical Bulletin August 2020 | Statistical Bulletin August 2020 | 10/05/2020 |
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30th Month April 2020 | 30th Month Financial Report FY 2020 through April 2020 | 10/01/2020 |
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DDD-0465A-S | Manual de Sistema de Cuidado a Largo Plazo de Arizona (ALTCS) | 10/01/2020 |
| Download | Number | Name | Effective Date |
|---|---|---|---|
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DES-1-92-03-01 | Tribal Government Consultation Procedures | 04/14/2020 |
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DES-1-92-03 | Tribal Government Consultation Policy | 04/14/2020 |
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CCA Emergency & Disaster Preparedness Plan | Child Care Administration Emergency and Disaster Preparedness Plan | 09/30/2019 |
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WIO-1064A | Joint Guidance for Limitations on Use of Subminimum Wage | 07/26/2017 |
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DES 1-01-14-01 | Director's Office of Equal Opportunity Procedures: Client Complaint Process | 02/24/2017 |
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DES 1-01-14 | Office of Equal Opportunity: Client Complaints | 08/29/2016 |
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DES 1-01-34 | Limited English Proficiency | 08/08/2014 |
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DES 1-01-12 | Americans with Disabilities Act (ADA) Title II | 03/15/2013 |
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DES 1-01-12-01S | Procedimientos del Título II de la Ley de Estadounidenses con Discapacidades | 03/15/2013 |
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DES 1-01-12S | Ley de Estadounidenses con Discapacidades - Título II | 03/15/2013 |
| Download | Number | Name | Effective Date |
|---|---|---|---|
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ESA-1060A-S | Servicios de Reintegración Laboral | 10/01/2020 |
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ESA-1060B | Workforce Services (Northeastern Arizona) | 10/01/2020 |
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VR-1005A | Arizona Employer Toolkit | 10/01/2020 |
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ESA-1060C | Workforce Services (Tucson) | 10/01/2020 |
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CCA-1275A-S | Apoyo para prevenir expulsión y suspensión preescolar para familias | 10/01/2020 |
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DDD-0465A | Arizona Long Term Care System (ALTCS) Member Handbook | 10/01/2020 |
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CCA-1275A | Preschool Suspension and Expulsion Prevention Support for Families | 10/01/2020 |
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DDD-2073A | Long Term Care / Home and Community Based Services Claims Submission Guide | 09/01/2020 |
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AAA-1357A | Abuse Flyer | 09/01/2020 |
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AAA-1357A-S | Volante sobre abuso | 09/01/2020 |
| Download | Number | Name |
Effective Date |
|---|---|---|---|
|
PUA-1004 | Pandemic Unemployment Assistance (PUA) Checks - Cancellation Notice Message | 06/16/2020 |
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UIB-0105B | Pandemic Emergency Unemployment Compensation (PEUC) Notice | 06/05/2020 |
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PUA-1003 | Pandemic Unemployment Assistance (PUA) Check Message | 06/02/2020 |
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PUA-1007 | Pandemic Unemployment Assistance (PUA) Reminder to Register Message | 06/01/2020 |
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PUA-1002A | Pandemic Unemployment Assistance (PUA) Reminder | 06/01/2020 |
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PUA-1001 | Pandemic Unemployment Assistance (PUA) Filing Notice English | 05/12/2020 |
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PUA-1005 | Pandemic Unemployment Assistance (PUA) Postcard | 05/11/2020 |
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PUA-1006 | Pandemic Unemployment Assistance (PUA) Postcard | 05/08/2020 |
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FPU-1000 | Federal Pandemic Unemployment Compensation (FPUC) Program Notice | 04/16/2020 |
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PUA-1000 | Pandemic Unemployment Assistance (PUA) Notice | 04/10/2020 |
| Download | Number | Name |
Effective Date |
|---|---|---|---|
|
Statistical Bulletin September 2020 | Statistical Bulletin September 2020 | 10/20/2020 |
|
30th Month July 2020 | 30th Month Financial Report FY 2020 through July 2020 | 10/08/2020 |
|
30th Month August 2020 | 30th Month Financial Report FY 2020 through August 2020 | 10/08/2020 |
|
Statistical Bulletin May 2020 | Statistical Bulletin May 2020 | 10/05/2020 |
|
Statistical Bulletin June 2020 | Statistical Bulletin June 2020 | 10/05/2020 |
|
Statistical Bulletin April 2020 | Statistical Bulletin April 2020 | 10/05/2020 |
|
Statistical Bulletin August 2020 | Statistical Bulletin August 2020 | 10/05/2020 |
|
Statistical Bulletin July 2020 | Statistical Bulletin July 2020 | 10/05/2020 |
|
ESA-1060C | Workforce Services (Tucson) | 10/01/2020 |
|
30th Month May 2020 | 30th Month Financial Report FY 2020 through May 2020 | 10/01/2020 |
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