UPDATE: PUA claimants who were not able to certify for eligible weeks prior to April 19 are now able to file for eligible weeks back to their last date of employment (but no earlier than February 2). Individuals must file weekly PUA certifications for each week for which they are claiming eligibility for benefits, including retroactive certifications back to their last date of employment. Individuals who have already received the initial phase of payment will not see the option to certify for the three weeks for which they have already been paid. File weekly certifications at https://pua.azdes.gov.
UPDATE: Pandemic Emergency Unemployment Compensation (PEUC), which provides an extension of unemployment benefits, will be available in Arizona June 6.
Due to scheduled maintenance, des.az.gov and web applications with the domain “azdes.gov” will be unavailable 10:00 p.m. Thursday, June 4 to 1:00 a.m. Friday, June 5. Thank you for your understanding.
Office of Community Engagement
The Office of Community Engagement (OCE) is composed of four specific areas serving as a bridge between human services providers, non-profit organizations, private entities, and communities throughout the state. To achieve this mission, the Office was strategically developed to include Community Engagement, Ombudsman, Volunteer Engagement Center, and Tribal Relations.
Community Engagement
Community Engagement programmatic Liaisons are committed to engaging partners with respect, compassion, and transparency to cultivate communication and strengthen internal and external relationships that will promote and improve the quality of human services. This is achieved through improving awareness of services provided by the Department, ensuring these services are accessible and efficient, increasing the public’s trust, and through partnerships with community organizations statewide.
Ombudsman
The Ombudsman offers assistance to clients who are experiencing issues with DES programs and services, and have been unable to work through the normal channels within the agency to address their concerns. In addition, the Ombudsman has broad powers to look into a situation and make recommendations. However, the Ombudsman does not have the authority to make or reverse a decision or to set policy.
Volunteer Engagement
The Volunteer Engagement Center strives to improve and promote the productivity and quality of services within the Department of Economic Security by meeting the demands for human services and resources through volunteerism.
Tribal Relations
The Arizona Department of Economic Security (DES) recognizes the importance of highlighting its commitment, perspective and resources to serve as a focal point for bringing pertinent information to Arizona’s twenty-two (22) Federally-Recognized American Indian Tribes. The Office of Tribal Relations serves as the point of contact to address and assist with the needs of the Tribes on a variety of human services issues. We provide guidance, support, and suggestions to DES on policy issues with a specific focus to Tribal Government consultation and cultural awareness.
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